WorkNow
NeoWork logo

Legal Outreach Specialist

NeoWork
External
Company
remote
full-time
Salary not disclosed

Posted 18 days ago

You'll complete your application on NeoWork's career site.

About the Role

This organization operates as a worldwide staffing and operations partner, assisting businesses in scaling via high-quality, efficient service solutions. Acting as an extension of client teams, the firm delivers managed services that improve workforce management, operational capabilities, and quality assurance. In this position as a Legal Outreach Specialist, you will support client objectives through professional communication and precise documentation. This role suits someone eager to contribute to an agile enterprise support model while expanding their knowledge of legal administrative procedures. You will work remotely from the Philippines, contributing to global operations within a team that values high-level accuracy and rapid execution. The organization emphasizes professional advancement and personal well-being, fostering a supportive atmosphere where you can sharpen your document management and client relation skills.

Requirements

  • Demonstrate exceptional verbal and written English communication skills for professional interaction with colleagues and clients.
  • Maintain a high level of detail orientation to accurately organize legal files and records.
  • Exhibit self-motivation and reliability, with the capacity to operate autonomously and adhere to firm deadlines.
  • Utilize strong critical thinking and problem-solving skills to troubleshoot routine obstacles.
  • Prior background in customer support, administrative roles, or legal services is preferred.
  • Display proficiency with computers, digital tools, and document management systems.
  • Possess a readiness to learn through training programs and the ability to apply feedback to enhance work outcomes.

Responsibilities

  • Prepare and arrange legal files according to provided training and standard operating procedures.
  • Execute assigned tasks with precision to meet all quality and scheduling standards.
  • Provide high-quality customer service by addressing client questions in a clear and succinct manner.
  • Keep accurate records, ensuring all documentation is current and properly stored.
  • Address and fix routine issues as they occur, escalating more complicated problems to the correct personnel.
  • Manage confidential and sensitive data with full integrity and professionalism at all times.

Benefits & Perks

  • HMO coverage for qualified staff.
  • Paid time off to maintain work-life balance.
  • Mental health leave and a gym subsidy to foster emotional and physical health.
  • Additional pay for working on holidays.
  • Access to professional training and career growth initiatives.
  • Flexible remote work environment.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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