Loan Processor, Client Support Specialist
Posted 22 days ago
You'll complete your application on Pear Tree.'s career site.
About the Role
We are looking for a committed Loan Processor and Client Support Specialist to work remotely. You will serve as a primary point of contact for Australian mortgage brokers, managing the end-to-end processing of loan files from initial application to successful settlement. You will operate within an organization that connects Australian firms with talented offshore staff to optimize administrative and operational processes in the financial industry.
Requirements
- You should have a minimum of two years of experience providing support to an Australian mortgage broker.
- You need a strong grasp of the Australian home lending process, lender-specific criteria, and required loan paperwork.
- You must be proficient with Apply Online and mortgage processing or CRM software, with previous usage of GEM, JAM, or Sales Trek being a significant plus.
- You need to demonstrate strong organizational skills and a proactive approach to handling multiple active files at various stages.
- You must be comfortable and effective in your communication with both Australian lenders and clients.
Responsibilities
- You will input and finalize loan application details using the GEM platform and submit requests via Apply Online.
- You will manage loan files throughout their lifecycle, from submission to final settlement, by requesting necessary documentation from clients.
- You will communicate with lenders to advance applications and inspect files to identify potential roadblocks or incomplete data.
- You will deliver timely, professional updates to clients and brokers regarding file progress.
- You will record status changes, notes, and action items in JAM or Sales Trek.
- You will report intricate lending or compliance issues to the appropriate personnel.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.