Logistics Coordinator
Posted 6 days ago
You'll complete your application on MultiplyMii's career site.
About the Role
As a Logistics Coordinator, you will be essential to overseeing intricate scheduling tasks for a network of clinicians spanning various regions. You will exercise operational independence while receiving direction from practice managers to accurately pair incoming clients with the right clinicians, accounting for geography, timing, and specific treatment requirements. This position requires you to bring order to a rapidly changing setting, where exact, real-time management across different time zones is vital to the company's performance. Your work will influence clinical team operations and client access to care, ensuring seamless logistical alignment. Alongside routine scheduling, you will assist with team projects, such as integrating new cohorts and upholding high levels of administrative accuracy. This cooperative role involves building productive partnerships with international support personnel and clinicians within a commercial framework. You will serve as a primary resource for operational protocols, assisting the business in maintaining productivity, reducing scheduling bottlenecks, and preserving excellent service standards.
Requirements
- Minimum of three years of practical experience in logistics, dispatch, or advanced scheduling positions, ideally within a medical or allied health environment.
- A strong passion for resolving intricate administrative challenges and the ability to maintain accuracy when managing clinician qualifications, funding restrictions, and travel areas.
- Excellent communication skills, including near-native proficiency in English and a refined, professional presence to effectively handle scheduling negotiations and deliver constructive feedback during high-pressure situations.
- Possession of a stable home-office environment with high-speed internet and backup power capabilities.
- Current residency in the Philippines with the legal right to work within the country.
Responsibilities
- Oversee diary assignments for a multi-regional network by aligning client needs with clinician location, availability, and specialty.
- Structure and optimize intricate daily schedules, keeping shared calendars synchronized across time zones while ensuring all appointment details, client files, and billing data are precise.
- Examine incoming client documents provided by the front desk to confirm that all service authorizations, funding, and paperwork are completed prior to the first session.
- Assist with the integration of new graduate teams, identify ways to improve coordination to address potential capacity issues, and inform organizational stakeholders regarding scheduling rules and operational guidelines.
Benefits & Perks
- 100% remote working arrangement.
- Provision of 13th-month salary, HMO medical insurance, and a robust fringe benefits program.
- Paid time off for service incentive leave and Philippine public holidays.
- Availability of complimentary professional growth and training opportunities.
- Opportunity for advancement to a full-time position dependent on job performance.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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