Manager, Data Operations
Posted 27 days ago
You'll complete your application on Uberall's career site.
About the Role
This leadership position within the Data Operations department focuses on managing the night shift and promoting operational excellence. You will supervise a team of professionals, offering mentorship, coaching, and guidance to foster both professional development and high-quality results. Your role includes designing and implementing operational strategies and protocols that support long-term organizational goals while maintaining a collaborative workplace. Furthermore, you will assess internal workflows to implement process improvements and automation, manage staffing schedules, and serve as a link between daily tasks and executive strategy by delivering data-driven insights to leadership.
Requirements
- Between 2 and 4 years of experience managing teams in a high-speed operational setting, with a minimum of 2 years focused on data operations, QA, or data entry.
- Expertise in process optimization and automation, with practical experience creating scalable solutions to improve efficiency.
- Strong analytical capabilities to address complex data errors and transform results into clear, actionable recommendations.
- Proficiency in conducting audits and quality assurance procedures, with the ability to summarize findings for stakeholder reporting.
- A proactive, organized, and solution-driven approach to managing competing priorities and maintaining high performance.
- Fluent written and verbal English communication skills.
- Advanced proficiency in Google Sheets and related automation software is highly desirable.
Responsibilities
- Supervise the night shift staff and oversee the overall performance of the operations team.
- Organize resource planning, including the creation of schedules and the distribution of tasks.
- Define performance goals, monitor essential metrics, deliver regular evaluations, and resolve performance issues.
- Implement and manage strict quality control processes to guarantee data precision, standard adherence, and regulatory compliance.
- Generate comprehensive operational reports and analyze datasets to pinpoint trends, obstacles, and optimization potential.
- Communicate findings and strategic insights to senior management to assist with organizational decision-making.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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