Medical Billing Coordinator
Posted 21 days ago
You'll complete your application on Remote Raven's career site.
About the Role
This remote position involves serving as a Medical Billing Coordinator to assist healthcare operations with critical administrative functions like verifying insurance, scheduling visits, and liaising with patients and payers. You will manage billing complexities while ensuring patient records are precise and all activities adhere to HIPAA standards. This full-time role allows you to work from home while supporting U.S.-based medical practices and enhancing revenue-cycle efficiency.
Requirements
- Proven experience in a U.S. healthcare call center setting.
- Expertise in conducting benefits checks and insurance verification, including a solid grasp of copays, coinsurance, deductibles, and government or commercial payer plans.
- Technical skill in using payer websites and speaking with insurance providers.
- Competence in documenting patient interactions and verifying data within EMR or EHR platforms.
- Strong verbal communication skills to explain intricate insurance topics to patients with patience and empathy.
- Access to a high-speed internet connection, a quiet environment, and a reliable headset.
- Proficiency with Google Workspace or Microsoft 365.
- Strict dedication to maintaining HIPAA compliance.
Responsibilities
- Confirm patient insurance eligibility, including network status, coverage limits, deductibles, and out-of-pocket costs.
- Determine the need for referrals and prior authorizations per payer guidelines.
- Utilize insurance web portals and engage with carriers to validate benefit details.
- Record all insurance verification information and patient correspondence within EHR or EMR software.
- Handle incoming and outgoing patient communications regarding appointments, benefits, and general questions.
- Articulate insurance benefits to patients, resolve their inquiries, and facilitate referrals across internal and external partners.
- Update patient demographics and maintain strict adherence to HIPAA protocols in all tasks.
Benefits & Perks
- This is a full-time remote role based in the Philippines, working according to U.S. business hours.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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