Medical Doctor – Client Medical Educator
Posted 1 hour ago
You'll complete your application on NeoWork's career site.
About the Role
We are looking for a committed Medical Doctor to serve as a Client Medical Educator. This position acts as a crucial link between personal injury clients and legal teams, assisting individuals in understanding their medical conditions and treatment pathways. You will act as a primary point of contact, explaining medical procedures and the value of prescribed care while supporting the legal team's advice to ensure clients feel assisted during their recovery. By converting technical medical terminology into simple, supportive language, you will help clients recognize how their care influences their legal case progress. This role allows you to utilize your clinical background in a consultative legal setting, where communication and relationship-building are essential. You will partner with attorneys, paralegals, and nursing staff to handle intricate cases, ensuring all interactions are captured professionally in the case management software. Success in this position requires a blend of empathy and persuasion to effectively align clinical requirements with legal perspectives.
Requirements
- Possess a medical degree from an accredited institution and demonstrate proficiency in spoken and written English.
- Maintain a high level of comfort with video and phone-based client engagement, with the capacity to simplify medical information effectively.
- Demonstrate strong active listening, empathy, and the ability to establish rapport with others.
- Show a clear interest in transitioning from a traditional clinical role to a personal injury or legal environment.
- Maintain availability for full-time work during United States business hours.
- Reside in the Philippines and provide a professional home office environment with high-speed, reliable internet.
- Prior experience in orthopedics, emergency medicine, physical medicine, or radiology is preferred, as is familiarity with medico-legal or workers' compensation matters.
- Candidates holding an ECFMG or USMLE-recognized degree or possessing a background in patient education and telemedicine are strongly encouraged to apply.
Responsibilities
- Engage in telephone and video consultations with personal injury clients to review their injuries and potential treatments.
- Explain the relevance of diagnostic tests like MRIs and stress the need for follow-up care to support healing.
- Assist clients in comprehending the connection between their medical status, care plans, and their legal claims, while echoing guidance from legal staff in an accessible way.
- Advise on alternative care options when clients feel uncertain about medical recommendations to assist them in reaching well-informed choices.
- Collaborate with legal and nursing departments to assist in the oversight of complicated cases while ensuring comprehensive documentation of all conversations in the internal system.
Benefits & Perks
- You will receive a competitive benefits package that includes Health Maintenance Organization (HMO) coverage, paid leave, mental health days, and leave for your birthday.
- Additional perks include an allowance for gym memberships, premium pay for holidays, the convenience of remote work, and continued prospects for career advancement.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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