Medical Liaison – Operations Coordinator, Radiology
Posted 30 days ago
You'll complete your application on Winning Assistants LLC's career site.
About the Role
This remote position serves as a Medical Liaison and Operations Coordinator, providing essential support to radiology practices. You will act as a key contact for radiologists, clinics, hospital systems, and internal staff to maintain efficient workflows and medical privacy compliance. Your contributions will help healthcare professionals reclaim their time and expand their operations by handling administrative tasks and serving as the primary point of contact for incoming inquiries.
Requirements
- You must possess prior experience in a medical or healthcare setting, including a solid grasp of clinical terminology and operational workflows.
- You need exceptional proficiency in written and spoken English for regular interaction with medical professionals and organizations.
- You should demonstrate high-level coordination and organizational skills, including the ability to manage multiple requests and phone calls concurrently.
- You must be skilled in administrative duties, record-keeping, and maintain a rigorous commitment to patient confidentiality and HIPAA regulations.
- You are required to submit a local NBI or police clearance prior to your start date.
- You must have a reliable, high-speed remote workstation, a noise-canceling headset, and a quiet, professional workspace.
- Prior experience within teleradiology or radiology is strongly preferred.
Responsibilities
- Manage incoming calls and determine the priority of requests to direct them toward the correct medical, recruitment, or sales pipelines.
- Act as the primary contact for radiologists to facilitate communication with external clinics and hospitals.
- Document messages precisely, track necessary follow-up tasks, and ensure information is clearly relayed across all parties.
- Oversee daily practice activities and escalate complex or high-priority issues when required.
- Maintain secure and orderly records for every interaction.
- Deliver comprehensive administrative assistance to various teams to streamline processes and reduce the operational manager's workload.
Benefits & Perks
- You will be supported by a dedicated contractor and HR team.
- You will undergo thorough training, which includes cybersecurity and HIPAA certification, alongside access to a performance-based training curriculum.
- You will be provided with necessary resources and professional tools.
- You will observe U.S. holidays approved by the client and may request client-approved time off.
- You may qualify for performance-related bonuses or incentives based on the offerings of individual clients.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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