Medical Receptionist
Posted 25 days ago
You'll complete your application on SnappyCX's career site.
About the Role
This organization is looking for a committed Medical Receptionist to deliver excellent support to U.S.-based medical practices. By offering efficient outsourcing services, this position helps healthcare providers optimize their administrative workflows. You will serve as the primary contact for patients, delivering professional and empathetic assistance in a dynamic setting. This remote role provides the flexibility to work within a virtual team while providing consistent support to healthcare clients of various sizes.
Requirements
- Minimum of three years of experience within the U.S. healthcare industry, ideally in a medical reception or front-office capacity.
- Fluent in both verbal and written English with excellent organizational capabilities and a focus on detail.
- Competence in using EMR and EHR technologies, with experience in systems like Athenahealth, Tebra, eClinicalWorks, or Epic viewed as a major plus.
- Capability to work autonomously from a remote location and maintain full availability during U.S. business hours.
- Prior expertise in verifying insurance and managing high-frequency patient call volume is considered an asset.
Responsibilities
- Handle incoming patient calls, including scheduling, modifying, or canceling appointments.
- Keep patient files current by precisely inputting and modifying demographic information in EMR or EHR software.
- Manage patient inquiries, administrative tasks, and follow-ups to facilitate smooth office operations.
- Process incoming and outgoing faxes, confirm insurance coverage and benefits as needed, and direct medical or provider questions to the right internal teams.
- Uphold patient privacy and comply with all HIPAA regulations throughout all duties.
Benefits & Perks
- This position is fully remote, allowing for a work-from-home setup.
- Opportunities are available for both full-time and part-time schedules, tailored to the requirements of the designated client.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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