Medical Records Clerk – Personal Injury
Posted 6 days ago
You'll complete your application on HireHawk's career site.
About the Role
As a Medical Records Clerk specializing in personal injury claims, your work will center on managing the complete lifecycle of medical documents through direct collaboration with medical practitioners. You will serve as a key team member, helping case managers maintain efficient progress on files while upholding rigorous privacy protocols. This is a full-time, remote position based in the Philippines, necessitating your presence during US Pacific time zone business hours.
Requirements
- You must have prior experience in a US-based personal injury law firm, specifically with procuring medical documentation and invoices.
- Excellent written and spoken English is essential for managing communications with healthcare staff.
- You need to be a highly organized, persistent professional capable of overseeing a large number of requests across multiple open files.
- Technical proficiency is required in Google Workspace or Microsoft Office, along with experience using legal case management software and maintaining a dependable, private remote workspace.
- It is considered an asset if you have experience with remote desktop connectivity, supporting multiple case managers, or handling premises liability cases.
Responsibilities
- You will solicit medical records, billing statements, and associated paperwork from diverse healthcare entities such as hospitals, diagnostic imaging facilities, and clinics.
- It is your duty to conduct regular follow-ups on all pending requests until the required documentation is secured.
- After receiving files, you will categorize, label, and upload them into the internal case management system, ensuring proper distribution.
- You are expected to keep a precise log of outstanding requests, keeping case managers informed and highlighting any missing information.
- Your tasks include managing HIPAA authorizations, handling electronic and faxed records, and ensuring client data remains confidential at every stage.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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