Medical Virtual Assistant – Billing, Reconciliation, Practice Operations
Posted 25 days ago
You'll complete your application on Winning Assistants LLC's career site.
About the Role
We are looking for a proficient Medical Virtual Assistant to provide essential support for clinical practitioners and practice owners. You will play a vital part in streamlining medical office workflows, managing financial accuracy, and delivering consistent administrative oversight. You will join an expert network focused on high-quality support services, enabling our clients to optimize their operations and prioritize patient health and clinical advancement.
Requirements
- You must have extensive experience managing medical billing, particularly with resolving unpaid, blocked, or denied insurance claims for both primary and secondary policies.
- You need technical expertise in EMR/EHR software, CRM systems, and the ability to navigate insurance verification and prior authorization procedures.
- You are expected to have excellent verbal and written English skills, proven administrative capabilities, and experience providing professional support over the phone.
- You must provide a dedicated, quiet work environment with a noise-canceling headset, a dependable computer, and a high-speed internet connection.
- You are required to submit a police or NBI clearance prior to your start date.
Responsibilities
- You will identify and settle intricate medical billing challenges, which includes monitoring claims, confirming data, and facilitating manual submissions.
- You will balance financial inconsistencies, ensure patient records remain precise in practice management tools, and supervise administrative duties such as monitoring referrals, revenue, expenses, and profits.
- You will handle all professional communications, track Plans of Care, and assist with compliance-related operational reporting.
- You will perform general office management, such as organizing HR records, helping with the onboarding process for interns or new personnel, and participating in marketing tasks.
Benefits & Perks
- You will have support from a dedicated HR team to assist with professional communication and guidance.
- You will complete internal training on cybersecurity and HIPAA compliance, earning a certificate, as well as proprietary training focused on client management and productivity.
- You may be eligible for performance-based bonuses and client-approved leave.
- You can request premium VPN access to maintain secure operational standards.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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