Medical Virtual Assistant – Patient Access
Posted 25 days ago
You'll complete your application on Neolytix's career site.
About the Role
We are searching for a committed Medical Virtual Assistant to provide support to independent healthcare practitioners. Our organization centers on enhancing clinical efficacy by providing full-scale administrative aid and revenue cycle management. Our primary objective is to simplify clinical processes and elevate the patient experience, which allows providers to concentrate on high-level clinical treatment. You will serve as a primary administrative resource in a medical setting, overseeing critical operations and documentation. This role is intended for professionals who excel in high-pressure environments and prioritize precision and regulatory adherence. By managing clerical duties and medical documentation, you will contribute significantly to the operational efficiency of clinical staff.
Requirements
- You should have a background in healthcare or customer service environments.
- You need exceptional interpersonal and communication skills, paired with strong attention to detail and problem-solving abilities.
- You must be proficient with electronic medical records (EMR) software and Microsoft Office.
- You are expected to demonstrate empathy and compassion when interacting with patients and medical staff.
- You must possess a home computer with at least an i3 or Ryzen 3 processor and 8GB of RAM, along with a webcam and a noise-canceling headset.
- You are required to have a stable internet connection with a minimum speed of 30mbps and a private, quiet workspace.
Responsibilities
- You will compile and organize patient charts and medical records for physician assessment.
- You will maintain and update physical examination notes, health histories, and other essential medical records.
- You will manage medical record compliance through self-documentation attestation and organize files for provider review following facility-specific protocols.
- You will track the progress of diagnostic screenings and laboratory results.
- You will carry out various clerical duties to enhance clinic efficiency, while maintaining strict compliance with HIPAA and Joint Commission guidelines.
- You will evaluate and implement clinical standards to facilitate smooth practice operations.
Benefits & Perks
- You will receive a competitive salary package.
- You will be provided with free medical insurance.
- You will have access to paid time off and observed holidays.
- You will have the opportunity to join various employee-led hobby clubs to encourage a collaborative atmosphere.
- You will have clear avenues for career growth and professional development.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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