Medical Virtual Assistant – Podiatry Charting, Referrals
Posted 1 month ago
You'll complete your application on Winning Assistants LLC's career site.
About the Role
We are recruiting a proficient Medical Virtual Assistant to assist podiatry clinics with clinical and administrative record-keeping. Your primary objective is to optimize office workflows, enabling healthcare practitioners to prioritize patient engagement. You will be instrumental in upholding clinical precision and optimizing administrative tasks like charting and referral management. This full-time, remote position demands high professional standards and rigorous attention to detail. You will join a group focused on delivering premium, HIPAA-compliant support to medical providers and will benefit from professional development opportunities, including performance training and niche-specific resources.
Requirements
- You must have past experience in a Medical Assistant or clinical administrative capacity, specifically regarding chart prep, referral handling, and general office operations.
- You should be highly skilled in clinical documentation and maintaining record integrity.
- You need experience managing outbound calls, fax communications, and verifying insurance coverage.
- You should possess a solid background in specialty medicine, with a strong preference for those with podiatry, orthopedic, or surgical experience.
- You must be proficient in EMR/EHR software and should ideally be familiar with AdvancedMD and Vonage systems.
- You are required to demonstrate excellent English communication skills, the ability to operate autonomously, and a dedication to long-term growth.
- You need a stable high-speed internet connection, a quiet work environment, a functional webcam, and a noise-canceling headset.
Responsibilities
- You will review transcriptions and complete clinical records for physician review.
- You will maintain patient files by incorporating test results, referral information, and supplementary documents.
- You will process new referrals, monitor their progress, and communicate with patients to manage scheduling.
- You will handle incoming fax correspondence and conduct outbound patient outreach for appointment reminders, fee or balance inquiries, and insurance verification.
- You will aid clinical processes by gathering imaging reports, logging results from procedures such as EMGs or MRIs, and executing additional administrative or clinical duties as needed.
Benefits & Perks
- You will receive support from an HR and contractor management team, along with mandatory training in HIPAA and cybersecurity standards.
- You will gain access to specialized performance training, internal documentation templates, and guidance on client-specific standard operating procedures.
- You will be eligible for client-authorized paid or unpaid time off, observance of U.S. holidays, and opportunities for performance-based bonuses, incentives, or additional working hours.
- You will be provided with optional premium VPN access to ensure improved connectivity.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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