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Winning Assistants LLC logo

Medical Virtual Assistant – Regenerative Medicine

Winning Assistants LLC
External
Company
remote
full-time
Salary not disclosed

Posted 12 days ago

You'll complete your application on Winning Assistants LLC's career site.

About the Role

This remote, full-time position is for a Medical Virtual Assistant dedicated to supporting practitioners in regenerative medicine. Your objective is to optimize administrative processes, enabling clinicians to prioritize patient outcomes and practice expansion. You will serve as a key link between patients and clinical staff, maintaining high standards for record-keeping and HIPAA-compliant communication within a collaborative, growth-oriented professional environment.

Requirements

  • Experience working with U.S.-based medical practices in administrative, insurance, or scheduling capacities.
  • Ability to manage a heavy volume of approximately 50 inbound and outbound calls per day.
  • Strong proficiency in checking insurance eligibility, managing prior authorizations, and utilizing EHR/EMR platforms.
  • Preferred experience with Practice Fusion software, patient intake procedures, and medical billing/claims documentation.
  • Excellent command of professional English for both written and verbal communication.
  • A stable, high-speed internet connection, a functioning computer, and a designated professional office space.
  • Capacity to supply a police clearance or NBI certificate and availability for occasional video conferencing.

Responsibilities

  • Handle roughly 50 patient calls every day, covering scheduling, adjustments, and conflict resolution.
  • Facilitate patient onboarding, registration, and precise data entry into the Electronic Health Record (EHR) system.
  • Conduct insurance eligibility verification and manage the submission of prior authorization requests.
  • Generate billing files and collaborate with external billing teams to settle coding issues or unpaid account balances.
  • Oversee medical records requests and support the organization of treatment plan documentation.
  • Ensure seamless daily office operations through consistent administrative support.
  • Uphold strict HIPAA privacy regulations during all interactions and provide empathetic, efficient follow-up to patient queries.

Benefits & Perks

  • Access to a designated HR and contractor assistance team along with professional operational tools.
  • Provision of comprehensive certifications in cybersecurity and HIPAA compliance, plus specialized skill-building training.
  • Compensation includes options for client-approved time off, observance of U.S. holidays, and potential performance-related bonuses.
  • Availability of an optional premium VPN to maintain a secure and productive remote workspace.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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