Online Wedding Coordinator
Posted 1 day ago
You'll complete your application on Wedded Wonderland's career site.
About the Role
This international platform specializes in destination weddings, linking couples with premium vendors, unique experiences, and expert planning advice. The organization focuses on simplifying the wedding planning process and sparking inspiration for unforgettable events. By publishing content on worldwide trends, highlighting top-tier professionals, and supporting a global network of industry experts, the business plays a vital role in the wedding space. As an Online Wedding Coordinator, you will act as a lead contact for couples, guiding them from their first inquiry through to successful vendor booking. You will serve as a reliable advisor, suggest elite venues and partners from the curated directory, and assist brides in navigating the challenges of planning a destination celebration. This position offers a chance to contribute to an expanding global entity while directly impacting the creation of significant life events for clients around the world.
Requirements
- Minimum of two years of experience in hospitality, sales, concierge, or customer-facing roles.
- High proficiency in written and spoken English, maintaining a tone consistent with a luxury brand identity.
- Strong organizational skills, with the capacity to juggle over 30 active client engagements concurrently without neglecting follow-up tasks.
- Confidence in video conferencing and the ability to establish strong rapport with individuals from varied cultural backgrounds.
- Technical competency in Google Workspace and previous experience working with CRM or helpdesk software.
- Access to a dependable laptop, a stable internet connection with a minimum speed of 25 Mbps, and a quiet, professional environment for calls, including backup power and connectivity contingency measures.
Responsibilities
- Handle inbound inquiries via email, WhatsApp, and website chat, maintaining strict adherence to response time standards.
- Conduct discovery calls via phone or video to determine specific needs, including guest count, destination, budgetary constraints, and cultural or stylistic preferences.
- Propose personalized vendor recommendations from the directory, manage introductions, and perform follow-up tasks to ensure bookings are finalized.
- Maintain accurate records of client information within the CRM, monitor individual client progress, and alert the internal team to urgent leads or potential complications.
- Support the organization by updating FAQ documents and response templates, sharing relevant resources, and reporting any gaps in the vendor list to enhance overall service delivery.
Benefits & Perks
- This is a full-time, 100% remote role with an internationally esteemed wedding brand, accompanied by full training on the company's partner ecosystem, destination packages, and vendor directory.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.