Operations Coordinator, DTC Creative Strategy
Posted 14 days ago
You'll complete your application on EU's career site.
About the Role
We are seeking an Operations Coordinator to assist in directing the creative strategy workflow for our rapidly expanding international e-commerce organization. This position is vital for upholding peak operational performance, allowing our creative personnel to dedicate their efforts to producing exceptional results. You will serve as the primary facilitator for the creative division, guaranteeing that initiatives stay on schedule and that staff receive the support they need through streamlined processes and meticulous administrative oversight. This role presents an exclusive chance to operate in an agile direct-to-consumer e-commerce setting while providing assistance to diverse creative experts, such as graphic designers, video editors, and strategists. You will be instrumental in preserving organizational structure, overseeing intricate timelines, and serving as the main contact point for operational requirements. This position is perfect for a highly organized professional who excels in rapid environments and is dedicated to promoting a high-functioning workplace.
Requirements
- You possess a minimum of three years of professional experience in project coordination, executive assistance, or operations within a creative department.
- You have a demonstrated history of working in the direct-to-consumer e-commerce industry, with experience supporting video editors, creative strategists, and graphic designers.
- You exhibit advanced administrative expertise in ClickUp or comparable project management software, as well as proficiency in Notion, Google Sheets, and the drafting of professional processes.
- You demonstrate exceptional precision and attention to detail, even in high-pressure situations, and you are capable of ensuring staff members adhere to rigid schedules.
- You can dedicate 40 hours per week and are available to work during set European business hours from 9 AM to 5 PM CET.
Responsibilities
- Convert meeting discussions into concrete assignments, making sure every item has an assigned person, explicit completion criteria, and is correctly recorded in ClickUp.
- Monitor task owners as deadlines approach and provide a daily summary of past-due items with refreshed status updates.
- Update the OKR tracker regularly and pinpoint areas needing attention to develop recovery strategies.
- Oversee creative pods to ensure productivity goals are met and monitor video editor performance relative to weekly point quotas.
- Handle email and scheduling duties for the COO, maintain the standard operating procedure repository, and supervise administrative tasks related to staff onboarding and offboarding.
- Coordinate sessions with external partners, test new software tools, compare price quotes from vendors, and handle the distribution of equipment and access credentials.
Benefits & Perks
- A competitive compensation package with guaranteed, punctual disbursements.
- Paid leave and company-recognized holidays.
- Provision of a wellness stipend.
- Participation in company-sponsored excursions.
- Opportunities for long-term career advancement while working for a quickly scaling global e-commerce business.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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