Operations Coordinator
Posted 22 days ago
You'll complete your application on Expedock's career site.
About the Role
The Operations Coordinator is essential for optimizing and managing logistics workflows. You will supervise the receipt and verification of shipments to confirm the precision and completeness of order information. Your duties include organizing bookings, obtaining client authorizations, creating transport paperwork, and strictly following cutoff deadlines. Furthermore, you will track shipment data in digital platforms and ensure the Transportation Management System (TMS) reflects current progress and key milestones. By tracking active shipments and addressing interruptions or delays, you will facilitate consistent operational efficiency. This position requires active collaboration and clear communication with internal staff, clients, and carriers to maintain project timelines.
Requirements
- Previous work history in logistics, transportation, or freight forwarding is necessary, with a focus on ocean freight.
- Comprehensive knowledge of the various stages involved in coordinating freight forwarding.
- Prior experience with freight management software, such as CargoWise, is highly desired.
- Exceptional organizational abilities and a meticulous eye for detail to handle multiple concurrent shipments.
- Proficiency in written and spoken English.
- Proactive mindset toward resolving issues.
- Capacity to function autonomously in a high-speed logistics setting.
- Reliable home office setup with stable internet access and a power backup solution.
Responsibilities
- Manage the receipt and verification of all incoming shipments.
- Coordinate booking requests and secure required client approvals.
- Draft necessary shipping documentation while ensuring compliance with cutoff times.
- Maintain precise records within the organization's tracking platforms.
- Provide ongoing updates on shipment progress to manage departure schedules and resolve exceptions.
- Collaborate with internal departments, customers, and carriers to keep operations on track.
- Oversee shipment costing to verify financial accuracy.
- Monitor active transit progress and escalate complications when required.
- Support general operational duties and contribute to ongoing process improvements.
Benefits & Perks
- Provision of comprehensive Health Maintenance Organization (HMO) coverage.
- Eligibility for leave credits upon completion of three months of employment.
- Support for a remote work culture that emphasizes team-based engagement.
- Access to specialized training tailored to specific client needs.
- Commitment to professional development within a collaborative, growth-focused environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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