Operations Specialist – DEC 2026, JAN 2027 Batches
Posted 9 days ago
You'll complete your application on First Advantage's career site.
About the Role
The organization is recruiting Operations Specialists for training groups starting in December 2026 and January 2027. Operating as a major provider of HR technology, the firm employs custom software and AI tools to provide background screening, identity verification, and risk-monitoring solutions. You will play a key role in assisting a global network of approximately 80,000 clients across over 200 nations by optimizing their hiring and integration workflows.
Requirements
- Complete at least two years of higher education, or one year of college paired with equivalent experience in business process outsourcing.
- Demonstrate strong proficiency in the English language and confidence in conducting verbal interviews.
- Show competency in common software like Microsoft Office and standard internet browsers.
- Live in or near Metro Manila.
- Commit to working from home and be available for night shifts or other rotational work schedules.
Responsibilities
- Handle incoming and outgoing correspondence to secure verifications of employment, schooling, and references via mail, fax, or telephone.
- Validate and authenticate the reliability of professional references.
- Update verification contact details and address questions from clients or applicants about the progress of their background screenings.
- Collaborate across internal teams to finish verification documentation, run database searches, and configure new client requests.
- Ensure precise data entry, perform routine quality reviews, and oversee task distribution as directed.
Benefits & Perks
- Competitive compensation packages and full HMO insurance.
- Access to professional growth initiatives like the Mentorship Advantage Program and the recognized SOAR manager development curriculum.
- Participation in FA Cares community service projects and Employee Impact Groups.
- Complimentary mental health advisory services.
- Flexible working arrangements in a remote environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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