
Operations Specialist
Posted 6 days ago
You'll complete your application on RunRemote's career site.
About the Role
The Operations Specialist position entails overseeing and upkeep of product pages throughout Amazon platforms in the UK, Germany, France, Italy, Spain, and the US. This function is essential for upholding superior data integrity and operational efficiency inside the Amazon Vendor Central framework. You are responsible for observing dashboards to anticipate potential listing faults, regulatory obstacles, and performance deficits, while guaranteeing product details remain precise and uniform throughout all global regions. Collaborating within a skilled group, you will execute tasks ranging from routine content modifications to intricate case resolution. This involves overseeing A+ content, correcting hidden listings, and engaging with Amazon support channels to rectify operational problems. This position demands a combination of e-commerce technical proficiency and the application of current AI software to optimize processes and enhance content standards. You will serve as a guardian of the brand by identifying unauthorized duplicates and ensuring all marketplace actions meet rigorous compliance standards.
Requirements
- Minimum of five years of focused Amazon experience, ideally within e-commerce or wholesale import and export sectors.
- Demonstrated practical mastery of Amazon Vendor Central, including a solid grasp of differences between Vendor and Seller Central platforms.
- Proven track record in optimizing product pages, specifically regarding titles, descriptions, keywords, and A+ content to elevate Item Data Quality metrics.
- Strong ability to track account health, inventory status, Buy Box complications, and regulatory concerns.
- Technical capacity to utilize internal reporting tools and dashboards to organize and prioritize work tasks.
- High level of precision and organizational capability to maintain extensive product catalogues across global regions.
- Familiarity with AI technologies like ChatGPT and Claude to facilitate content production and boost operational productivity.
- Strong interpersonal communication skills for working with a UK-based team and the resilience required to manage detailed, repetitive support issues with professional discretion.
Responsibilities
- Oversee and update product pages throughout various Amazon marketplaces, consistently refining titles, descriptions, and keywords to uphold superior data standards.
- Monitor Vendor Central dashboards and internal reporting systems to pinpoint compliance gaps, listing inaccuracies, and pending actions needing resolution.
- Investigate and rectify suppressed or partial listings to limit sales interruptions while tracking Buy Box status to guarantee maximum product exposure.
- Initiate and oversee support inquiries with Amazon concerning listing faults and operational challenges.
- Track compliance demands to circumvent product removals and execute copyright infringement reports against unauthorized replicas.
- Develop and refresh A+ content using provided materials, while utilizing AI software to aid in content refinement.
- Report progress consistently and elevate intricate problems to colleagues to maintain stable catalogue functionality.
Benefits & Perks
- This role provides a fully remote working arrangement, offering adaptability and a professional, encouraging atmosphere.
- The position offers substantial prospects for professional advancement and career development.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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