Operations Support
Posted 22 days ago
You'll complete your application on Expedock's career site.
About the Role
This Operations Support position is vital for sustaining efficient workflows within the logistics sector. You will oversee operational email accounts, verify that shipment data is precise and comprehensive, and generate shipments inside the CargoWise platform. Your tasks include managing digital paperwork and guaranteeing that all necessary transit documents are submitted on schedule. You will also collaborate with various teams and partners to gather any absent details or files, ensuring all operational standards are consistently achieved. Moreover, you will be responsible for regularly refreshing shipment logs, keeping files neatly arranged, and overseeing current tasks to resolve any pending operational issues in a timely manner.
Requirements
- Previous background in freight forwarding, logistics, or operational support roles.
- Proficiency in managing shipment-related paperwork and operational workflows.
- Familiarity with the CargoWise system is a plus.
- Strong grasp of standard freight forwarding language and operational steps.
- Exceptional attention to detail and professional written English skills.
- Capability to handle high workloads successfully.
- Strong organizational skills to prioritize tasks and follow standard procedures without constant supervision.
- Reliable internet connectivity with a minimum speed of 100/50 Mbps.
- A peaceful, quiet workspace suitable for remote work.
Responsibilities
- Supervise operational email accounts and register new jobs.
- Examine shipment data to confirm its precision and thoroughness.
- Set up shipments and consoles using the CargoWise software.
- Manage electronic documentation effectively.
- Communicate with internal departments to rectify any gaps in information or paperwork.
- Continuously track and update shipment records.
- Prioritize the maintenance of tidy and precise shipment files.
- Proactively follow up on any unresolved operational needs.
- Provide general administrative assistance for logistics and forwarding functions.
Benefits & Perks
- Health Maintenance Organization (HMO) plan provided after a three-month period.
- Accrual of leave credits.
- Opportunity to work remotely with a collaborative team.
- Participation in a structured program featuring training customized for specific clients.
- Access to a supportive remote work culture focused on professional development and shared achievements.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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