Paralegal
Posted 22 days ago
You'll complete your application on Outsourcey's career site.
About the Role
This role is for a remote paralegal based in the Philippines, supporting the legal operations of a client firm. You will work in a fast-paced setting during Melbourne business hours, focusing on legal administrative excellence. The position provides an opportunity to build a remote career within an expanding firm that supports professional advancement and teamwork.
Requirements
- Minimum of three years of experience as a legal secretary, paralegal, or legal assistant at a law firm.
- Daily working expertise in LEAP legal practice management software is mandatory.
- Advanced spoken English skills with a clear, welcoming, and self-assured phone demeanor, appropriate for interacting with clients under stress.
- Must exercise high levels of discretion, sound judgment, and strict confidentiality.
- Ability to work autonomously, follow documented processes, and identify when to escalate issues to legal counsel.
- High degree of precision and detail orientation for managing billings, legal filings, and essential calendar dates.
Responsibilities
- Manage incoming calls via the VXT phone system, record details, and update the LEAP software.
- Address new client queries, gather contact information, and categorize matters based on practice areas.
- Coordinate initial appointments, generate invoices, and handle client confirmations or rescheduling requests.
- Execute conflict checks, establish new files in LEAP, and produce cost agreements and trust deposit documents using established templates.
- Oversee the bi-weekly billing process, which includes auditing time records, editing text, and chasing overdue payments.
- Oversee the firm’s schedule by monitoring hearing dates, managing the Principal’s email account, refining legal paperwork, and providing clients with procedural status updates.
Benefits & Perks
- Competitive remuneration and clear pathways for career advancement and professional development.
- Direct collaboration with industry professionals experienced in growing BPO operations.
- Engagement in the creation of HR processes within a fast-expanding organization.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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