Part-time Virtual Medical Assistant
Posted 22 days ago
You'll complete your application on Ataraxis's career site.
About the Role
You will function as a remote, part-time assistant dedicated to a psychiatric nurse practitioner’s practice. Your contributions will involve managing appointment scheduling, handling notifications, and facilitating intake and insurance checks. Furthermore, you will organize patient portal inquiries, manage prior authorization documentation, and oversee the full insurance claim cycle. You will also record refill requests and uphold HIPAA standards in all patient correspondence, helping to improve the practice's telehealth operations and workflow.
Requirements
- You must possess previous work experience within a New York-based mental or behavioral health environment.
- You are required to have a background as a virtual medical assistant or in a healthcare administrative role.
- You should be proficient in insurance verification, intake procedures, and scheduling.
- You must be capable of managing sensitive patient data with strong attention to detail, organization, and communication skills.
- Having a working knowledge of New York-specific healthcare and payer systems is advantageous.
- Experience using Valant or advanced medical billing systems is preferred.
- Previous experience providing direct support to a psychiatric nurse practitioner is a plus.
Responsibilities
- Coordinate and book patient meetings and send out timely notices.
- Perform intake procedures and confirm insurance coverage for patients.
- Organize and direct messages received through the patient portal.
- Draft documentation required for prior authorizations and track insurance claims to completion.
- Record medication refill requests for clinical review.
- Maintain precise and HIPAA-protected records for every patient engagement.
- Support the seamless delivery of telehealth services for the practice.
Benefits & Perks
- This role is a remote, part-time position that offers a flexible schedule.
- You will have the chance to provide essential support to an independent psychiatric nurse practitioner operating a solo practice.
- Working in this telehealth-centric setting allows you to develop your professional capabilities and gain meaningful experience within the medical field.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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