Partnership Manager

About the Role

This organization offers adaptable, agile outsourcing services that assist firms in scaling operations and reaching primary business goals. Utilizing AI-driven technology, the firm aids more than 200 clients spanning diverse industries, such as financial services, technical assistance, and customer experience. The business prioritizes responsiveness and versatility, delivering customized strategies that permit partners to expand their operations without needing significant staff additions. The Partnership Manager acts as a crucial connector between the firm and a professional network of consultants, outsourcing advisors, and brokers. You will be tasked with overseeing the entire referral process while championing partner-initiated business opportunities internally. You will need to build durable professional connections, inform partners about available service capabilities, and function as the main liaison to facilitate smooth interaction between external partners and the internal marketing, sales, and solutions departments.

Requirements

• You must have 3 to 5 years of professional background in business development, channel sales, or partnership management, preferably within an outsourcing or BPO setting.
• You should have a proven history of developing referral pipelines that successfully lead to finalized revenue.
• Excellent verbal and written communication abilities are essential.
• Experience working within the outsourcing advisory sphere, including brokers and consultants, is highly desirable.
• Competency in using CRM platforms, specifically HubSpot or Salesforce, is mandatory for monitoring activity.
• You must be a self-motivated professional who can operate during US business hours and is available to travel for partner meetings and industry conferences.
• Prior experience creating co-marketing campaigns or partner enablement initiatives is a distinct advantage.

Responsibilities

• Expand the current portfolio of advisory alliances and proactively seek new referral sources to generate a healthy pipeline.
• Manage the end-to-end referral process, starting from initial lead intake through to the transition to the sales team, while monitoring deal progress to ensure proper communication with partners.
• Design and carry out recurring partner engagement activities, including business performance reviews and regular check-ins.
• Work alongside internal marketing groups to create sales materials, such as battlecards and case studies.
• Serve as the company representative at trade shows and industry gatherings.
• Provide executive leadership with market insights regarding competitive developments.
• Maintain records and provide reports on revenue generated by partners, conversion metrics, and other critical performance indicators.

Benefits & Perks

• You will receive a competitive salary package that includes performance-based incentives and bonuses.
• A retirement savings plan with a corporate match is available.
• Coverage includes life insurance and HMO benefits starting on your first day of employment.
• Paid time off is provided, including a specific leave day for your birthday.
• Essential work equipment is provided, and the firm encourages professional development through skill-building training and career growth initiatives.
• An employee referral incentive program is available.
• Staff members working on-site are provided with complimentary daily meals and access to high-quality office facilities.