WorkNow
Elephant Teams logo

Property Client Support Specialist – Driving Property Success for Australian Buyers

Elephant Teams
External
Company
remote
full-time
Salary not disclosed

Posted 2 hours ago

You'll complete your application on Elephant Teams's career site.

About the Role

This organization specializes in offshoring, linking expanding enterprises with top-tier personnel in accounting, finance, and administrative fields to boost productivity and operational performance. They are looking to hire a remote Property Client Support Specialist based in the Philippines to assist with the success of Australian property purchasers. You will function as a main point of contact, overseeing administrative processes related to property deals and facilitating clear communication among all involved parties. You will collaborate with a prominent brand from Melbourne in a dynamic global setting that prioritizes career advancement and the integration of modern AI tools.

Requirements

  • You should have a minimum of two years of professional experience in an administrative, operations, or client-service role.
  • You must demonstrate exceptional English proficiency in both verbal and written communication.
  • You need the ability to manage various complex tasks concurrently with high attention to detail and strong time-management skills.
  • You must be able to operate autonomously in a remote work environment.
  • You are required to reside in the Philippines and hold legal authorization to work there.
  • It is highly advantageous to have background experience in invoicing or bookkeeping, and familiarity with tools like Xero, DocuSign, and Monday.com.
  • Previous knowledge of the Australian financial services or property sectors is highly desirable.
  • You are expected to show a dedication to learning new systems and gaining a comprehensive understanding of the Australian property market.

Responsibilities

  • You will manage the entire client engagement process, starting from responding to online leads and inquiries through to pre-qualifying prospects using WhatsApp and email.
  • You will organize scoping sessions and handle legal paperwork, including DocuSign contracts, while keeping client information updated in Monday.com.
  • You will oversee property-related tasks such as bank valuation check-ins, building inspections, and follow-up communications after settlement.
  • You will perform financial administrative duties, which include issuing invoices through Xero and tracking payment progress.
  • You will serve as a bridge between internal teams, banks, solicitors, and brokers to keep operational tasks on track.
  • You will maintain organized documentation within OneDrive and Google Drive while continuously improving internal administrative processes for better efficiency.

Benefits & Perks

  • You will have a completely remote work schedule and receive all the necessary equipment to perform your job.
  • You will receive competitive pay and access to meaningful opportunities for professional development.
  • You will work directly with a high-profile brand based in Melbourne.
  • You will gain exposure to a global business environment with the potential to spearhead the adoption of innovative AI technologies.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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