Quality Assurance Specialist – Temp Contract
Posted 5 days ago
You'll complete your application on Paychex's career site.
About the Role
In this temporary contract position, you will serve as a Quality Assurance Specialist, ensuring the precision and compliance of background screening data. You will work within a remote team to verify information, supporting clients as they make vital hiring decisions. Your focus will be on maintaining high standards in a dynamic setting, where your keen eye for detail helps improve operational performance. You will engage with team members and management, handle consumer questions, and support initiatives aimed at optimizing internal procedures while delivering professional outsourcing services.
Requirements
- Possess a GED or high school diploma, though an associate or bachelor degree is preferred.
- Have a minimum of one year of experience in pre-employment screening, background checks, or court-related terminology.
- Demonstrate superior communication and interpersonal skills, with perfect command of grammar and spelling for written and verbal correspondence via email, phone, and Microsoft Teams.
- Exhibit strong organizational talent, analytical thinking, and attention to detail to uncover and fix inaccuracies.
- Show a track record of success in remote work settings and the ability to maintain a dedicated professional workspace at home.
- Proficiency with Microsoft Office applications, specifically Outlook, Excel, Word, SharePoint, and Teams.
- Display effective time management skills to adhere to tight deadlines in a fast-paced environment while remaining seated at a desk for long periods.
Responsibilities
- Evaluate background check reports to confirm they are thorough, accurate, and meet legal and regulatory mandates.
- Verify that all report components and order requirements align with client and internal specifications.
- Perform audits on search findings to ensure accurate entry and reporting of information.
- Handle consumer disputes and manage the associated re-investigation procedures.
- Meet established productivity targets while proactively finding ways to enhance workflow efficiency.
- Collaborate with senior staff, management, and compliance departments to resolve intricate problems.
- Engage in ad-hoc projects and additional assignments as directed by management to facilitate team success.
Benefits & Perks
- Comprehensive medical, vision, dental, and supplemental insurance plans featuring employer contributions.
- Access to a 401(k) retirement program with an employer match.
- Provision of paid time off, sick leave, and paid holidays.
- Availability of pet insurance coverage.
- Opportunity to work alongside a group of focused professionals committed to high-quality service.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.