WorkNow
CompassMSP logo

Remediation Engineer

CompassMSP
External
Company
remote
full-time
Salary not disclosed

Posted 1 month ago

You'll complete your application on CompassMSP's career site.

About the Role

This U.S.-based managed services provider specializes in delivering premium IT, cloud, infrastructure, and cybersecurity solutions to a broad range of sectors. Operating through numerous regional offices nationwide, the firm manages critical business requirements such as disaster recovery, incident response, compliance, and cloud architecture. The organization is committed to updating IT infrastructures and promoting secure AI adoption for its clients. The Remediation Engineer serves as a vital technical team member, responsible for the autonomous execution of technical tasks aimed at bolstering the security status of client systems. You will undertake proactive infrastructure projects to ensure that environments are modernized, patched, and compliant with standard industry frameworks while thriving in a rapid, high-demand service environment.

Requirements

  • You should possess extensive experience working for a managed services provider and be comfortable working without constant supervision across various technology stacks.
  • You must demonstrate proficiency in managing Microsoft 365, Entra ID, Active Directory, and Windows Server environments.
  • You need a solid understanding of network basics, specifically involving switches and firewalls.
  • You are required to have practical experience with Azure and broader cloud platforms.
  • You must show a proven ability to diagnose and resolve issues across complex infrastructure.
  • You need excellent communication and documentation skills to thrive in a high-speed professional setting.
  • You should be capable of managing intricate technical assignments while delivering consistently high-quality results across multiple client systems.

Responsibilities

  • You will prioritize the detection and resolution of security threats to protect client infrastructures.
  • You will harden systems and apply industry-standard security protocols.
  • You will manage administrative tasks for Microsoft 365, Entra ID, Active Directory, and server platforms.
  • You will configure network hardware, including switches and firewalls, to protect network integrity.
  • You will perform routine maintenance, system updates, and critical security patching.
  • You will execute technical migrations, configurations, and implementation projects while maintaining detailed documentation.
  • You will provide support for cloud environments, including Azure, and participate in initiatives to enhance overall security performance.

Benefits & Perks

  • You will have the option to work remotely with a set eight-hour daily schedule.
  • You are eligible for performance-based incentive bonuses.
  • You will receive periodic salary increases.
  • You will have access to paid professional training.
  • You will be provided with overtime compensation.
  • You will receive a 13th-month salary payment.
  • You will be eligible for a corporate holiday gift.

Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.

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