Reservation Agent
Posted 26 days ago
You'll complete your application on Nestify's career site.
About the Role
A remote Reservation Agent based in the Philippines is required to help oversee property rental listings and deliver excellent service to clients in the UK. You will be a vital member of a cooperative team, contributing to the management of tenancies and bookings while upholding professional standards.
Requirements
- Possess 2 to 3 years of background in sales, negotiation, or equivalent letting and administrative functions.
- Maintain C1 or C2 level English proficiency.
- Show superior organizational abilities and keen attention to detail.
- Take a proactive stance on solving challenges while working autonomously or collaboratively.
- Display technical proficiency with a variety of digital tools.
- Uphold a helpful and professional demeanor when communicating with tenants and property owners.
- Maintain a working schedule of Monday to Friday, 9:00am to 6:00pm UK time.
Responsibilities
- Develop and maintain rental listings on a variety of platforms.
- Address and resolve potential tenant questions inside a 24-hour timeframe.
- Foster positive relationships to streamline the reservation procedure.
- Oversee tenant payments, collect rent, and process deposit refunds.
- Coordinate property inspections for both the start and conclusion of tenancies.
- Collect insights regarding tenant preferences and suggestions.
- Track local market fluctuations to ensure listings remain attractive.
- Work alongside the team to manage lease agreements, renewals, and general office duties.
- Provide direct reports to the Letting Manager.
Benefits & Perks
- Receive a competitive salary package for a fully remote position located in the Philippines.
- Work in an environment that values dedication, performance, and professional loyalty.
- Maintain a sustainable work-life balance while accessing opportunities for career advancement and skill development.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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