Reservations, Corporate Sales Coordinator
Posted 26 days ago
You'll complete your application on Pear Tree.'s career site.
About the Role
The property is hiring a Reservations and Corporate Sales Coordinator to facilitate operations. This position serves as a primary point of contact for guests, managing the complete booking process while actively expanding corporate sales. This remote role, based in the Philippines, involves balancing exceptional guest services with strategic business development to achieve target occupancy and revenue metrics.
Requirements
- You should have practical background in front office operations, hotel bookings, or a comparable hospitality role, including familiarity with property management software.
- You must be prepared to reach out to corporate leads and decision-makers via phone while simultaneously managing booking inquiries through telephone and email channels.
- Advanced proficiency in English is required, along with a meticulous focus on accuracy when handling booking information.
- Preference is given to applicants with previous experience in the Australian hospitality industry, corporate travel, or serviced apartments.
- You must demonstrate the ability to work autonomously in a virtual environment while remaining fully responsible to the leadership team.
Responsibilities
- You will manage all incoming booking requests, providing guests with information regarding pricing, room types, and general inquiries while ensuring data is recorded precisely within the property management system.
- In addition to booking management, you will perform proactive sales outreach to prospective corporate clients, conduct follow-ups with business travelers, and market long-term stay opportunities to secure new reservations.
- Your duties include documenting every sales interaction, sending prompt written communications, and cultivating enduring professional connections with frequent guests and corporate entities.
- Finally, you will assist the management team with administrative sales tasks, reporting, and upholding a superior standard of service throughout the guest journey.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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