Retail Sales Support Administrator – FMCG
Posted 7 days ago
You'll complete your application on Search's career site.
About the Role
This position acts as a crucial administrative assistant to the retail sales staff and Brand Manager, aiming to boost organizational efficiency. You will support daily operations and provide reliable service to help the team remain productive. Reporting to an Australia-based Retail Manager, you will assist in streamlining retail processes and maintaining high professional standards. You will also serve as a primary liaison for sales-related questions to ensure smooth interdepartmental communication. This role suits an organized professional eager to apply their administrative skills within a dynamic FMCG setting by refining workflows and offering robust data support to meet retail targets.
Requirements
- You must have a minimum of two years of professional experience in sales administration or commercial support roles.
- You are required to be a Philippine citizen and submit all necessary application documentation in English.
- You need to be proficient in using CRM software and demonstrate strong general computer skills.
- You should have excellent numerical accuracy, high attention to detail, and top-tier verbal and written communication skills to handle various professional relationships.
- You must exhibit a calm, flexible attitude when handling multiple tasks in a high-pressure, fast-moving work environment.
- Preference will be given to candidates with advanced reporting or data visualization capabilities, as well as those with experience in executive-level support.
Responsibilities
- You will provide core administrative help to retail sales personnel, which includes handling the shared inbox and offering wide-ranging service support.
- You will manage order processing in the CRM with precision and keep accurate records by logging promotional details, product releases, and customer data updates.
- You will create comprehensive sales reports and oversee account collections to help achieve business goals.
- You will assess existing team processes to spot inefficiencies and suggest actionable improvements to boost overall productivity.
Benefits & Perks
- A comprehensive healthcare package including HMO for you and one dependent, including COVID-19 insurance.
- 20 days of combined sick and vacation leave per year, starting from your first day.
- A 13th-month bonus and all required government benefits.
- A provided computer and an internet stipend to facilitate remote work.
- The flexibility to work from a Manila-based office and access to a Member Wellness Program.
- Additional perks such as paid birthday leave with a gift, welcome packages, work anniversary presents, and invitations to the annual Christmas hamper and Year-End party.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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