Sales Analytics & Data Operations Team Lead
Posted 22 days ago
You'll complete your application on Delegate CX's career site.
About the Role
You are invited to apply for a permanent, remote Sales Analytics and Data Operations Team Lead position focused on assisting U.S. clients. You will play a vital role in overseeing financial reporting, sustaining reliable data workflows, and leading a group of data analysts. Your function will involve driving daily operational excellence, ensuring analytical work is precise and useful, and adjusting processes to meet shifting corporate needs. This opening provides a focused space for individuals to utilize their financial data management skills within a framework that prioritizes long-term career advancement.
Requirements
- Possess a bachelor's degree in business administration, accounting, finance, or a comparable discipline, with 1 to 2 years of financial analysis or accounting background.
- Demonstrate expert-level Microsoft Excel skills, specifically with Power Query, complex formulas, and Pivot Tables.
- Maintain exceptional written and verbal English communication, along with strong problem-solving and organizational capabilities.
- Show competency in Microsoft 365 applications, such as Outlook, SharePoint, and Teams.
- Bring hands-on experience with data reconciliation and familiarity with CRM or ERP systems.
- Be willing to work graveyard or overnight shifts to accommodate U.S. business hours.
Responsibilities
- Generate and share routine daily, weekly, and monthly reports utilizing set templates, and maintain a reporting schedule to monitor distribution timelines and system errors.
- Carry out intricate three-way data reconciliations across Salesforce, Restoration Manager, and Sage Intacct, while finding and fixing account duplications and data omissions.
- Develop custom, on-demand reports using established data models and modify existing processes to align with updated operating procedures.
- Discover ways to enhance the efficiency and analytical value of Sales Analytics deliverables.
- Offer mentorship and leadership to other data analysts on your team.
Benefits & Perks
- Receive a competitive salary and a permanent remote work arrangement with necessary equipment supplied.
- Access government-mandated employer contributions, internet allowances after regularization, and HMO enrollment options starting on your first day.
- Benefit from paid time off, service incentive leaves, and opportunities for professional skills development training.
- Participate in regular virtual staff appreciation events and major seasonal celebrations to promote a collaborative environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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