Sales Compensation Operations Specialist
Posted 30 days ago
You'll complete your application on brightwheel's career site.
About the Role
This organization offers a comprehensive software platform designed for early education providers, including preschools, camps, and home-based caregivers. Through a mobile-centric SaaS application, the company assists educators and administrators with billing, enrollment, messaging, and academic tracking. As a Sales Compensation Operations Specialist, you will maintain the accuracy, clarity, and efficiency of commission processes for the revenue department. This remote-first position requires you to work across teams to uphold data quality and support the financial success of the sales division through meticulous operational management.
Requirements
- You must possess a minimum of two years of professional experience in detail-oriented operational roles, specifically within areas like revenue operations, billing, payroll, or commission management.
- You need a demonstrated history of successfully handling high-volume ticket queues while meeting established turnaround times.
- You are required to be proficient in advanced Excel or Google Sheets, including the ability to troubleshoot and manage complex, formula-driven models.
- You must be comfortable utilizing AI platforms like Gemini, Claude, or ChatGPT to generate formulas, analyze data, and assist with documentation.
- You need excellent written communication skills to collaborate effectively in a remote environment across various time zones.
- You must be based in the Philippines and maintain availability during Eastern Time Zone business hours.
- Preferred qualifications include SQL skills, experience with AI-driven workflow automation, or a background specifically in managing sales commissions.
Responsibilities
- You will oversee the ongoing compensation ticket queue to resolve problems like incorrect revenue reporting, target adjustments, or unrecorded deals.
- Your tasks include executing monthly compensation cycles by updating sales rosters and inputting specific thresholds, targets, and multipliers.
- You will perform quality control on all data summaries and formulas prior to distribution to the sales staff.
- You will be tasked with observing daily data performance alerts, analyzing warnings, and confirming that resolutions are effective post-refresh.
- You will research and log Salesforce discrepancies, such as incorrectly labeled fields or duplicated entries, to identify recurring issues.
- You will implement roster updates throughout the month and support the maintenance of automated payout calculators and AI-based assistant tools.
Benefits & Perks
- You will be part of a diverse, remote-based organization that prioritizes equal opportunity for all team members.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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