Sales Development Representative

About the Role

This software platform offers an all-in-one management solution tailored for yoga studios, martial arts academies, fitness centers, and various boutique exercise businesses. By offering tools for marketing, billing, attendance monitoring, and member administration, the platform helps owners minimize paperwork and expand their operations. The organization prioritizes ongoing product improvements and high-quality customer service to boost the experience for gym members. As a Sales Development Representative, you will be essential to the company's growth within New Zealand and Australia. Working within a compact, collaborative group, you will help develop the regional sales strategy and build the company's footprint in these territories. This position provides a clear trajectory toward a leadership role as the local team expands, backed by ongoing guidance from management and the Account Executive staff.

Requirements

• You must have a minimum of two years of experience in high-volume cold calling, telesales, or outbound sales development, with preference given to those who have sold B2B software or services in the UK, US, New Zealand, or Australia.
• You are required to have excellent English-speaking skills with a clear, neutral accent and the ability to adapt during real-time conversations.
• We seek candidates who are self-motivated, organized, disciplined regarding CRM management, and coachable.
• You must be comfortable performing high-volume outreach, showing persistence after rejection, and utilizing curiosity to ask deep questions instead of relying on canned scripts.
• You are responsible for maintaining a professional remote workspace that includes a high-quality headset, a quiet environment, high-speed internet, and reliable backup connectivity or power.
• Experience with Aircall (or similar cloud-based dialers) and HubSpot is preferred, as is prior experience selling into the fitness/martial arts sectors or the Australian/New Zealand markets.

Responsibilities

• You will initiate outbound campaigns aimed at multi-location businesses, martial arts schools, and fitness centers throughout Australia and New Zealand.
• Every day, you will complete between 60 and 100 outbound interactions via phone, SMS, and email, using warm-up strategies to optimize performance.
• Your duties involve processing cold lead lists, re-engaging past or expired trial users, and managing inbound demo requests in a timely manner.
• You will conduct discovery calls to assess the operational requirements of prospects and schedule qualified meetings with Account Executives, ensuring they receive comprehensive handoff summaries.
• You must maintain clean records by documenting every interaction, call result, and qualification metric in HubSpot on the day they occur.
• It is your responsibility to effectively manage conversations with front-desk staff to identify key decision-makers and maintain the persistence necessary to handle lower response rates in this market.
• Your performance will be evaluated based on your success in reaching or surpassing monthly quotas for account-based SQLs and general Sales Qualified Leads.

Benefits & Perks

• This is a fully remote role, meaning you do not need to commute or relocate.
• You will become part of a close-knit, small team that benefits from a supportive management framework.
• You will have the unique chance to influence regional sales tactics and eventually transition into a leadership role as the team scales.