Sales Operations Specialist
Posted 27 days ago
You'll complete your application on Manila Recruitment's career site.
About the Role
We are looking for a Sales Operations Specialist to deliver key administrative and coordination assistance to our commercial and sales departments. This position is central to overseeing intricate order lifecycles and maintaining seamless sales operations across both domestic and global channels. You will collaborate with a successful UK-based team, serving as a liaison between external partners, retailers, and internal units to help achieve company goals efficiently. This is an essential, individual contributor role that demands a proactive professional with a commercial mindset who can juggle multiple tasks in a fast-paced, remote setting.
Requirements
- You should have between 3 and 5 years of experience in commercial support, order management, or sales operations.
- Your technical skills must include intermediate to advanced Excel capabilities, specifically for data tracking and the creation of commercial reports, alongside proficiency in the Microsoft Office suite.
- You should possess a deep understanding of commercial support workflows, moving beyond simple administration to interpret complex data and spot inconsistencies.
- We require a professional with high attention to detail who can communicate clearly with various stakeholders, foster strong professional connections, and solve problems independently.
- You must be available to work from 3:00 PM to 11:00 PM Philippine time to coordinate with UK business hours, and you should thrive when working remotely in a fast-paced, team-oriented environment.
Responsibilities
- You will manage the fulfillment of various customer orders, including both domestic and international shipments, while verifying compliance with shipping windows.
- Your primary tasks involve maintaining the Order Status Document, entering data for team evaluations, and actively driving production timelines.
- You will communicate with internal and overseas personnel to clarify shipping details, correct non-compliant dates, and troubleshoot operational problems.
- Additionally, you will update key business documentation, such as sales summaries and promotional calendars, handle retailer claims, and oversee product launches and setup timelines.
- You will also prepare presentations for commercial proposals and stay in regular contact with National Account Managers to ensure precise tracking of order planning, stock levels, and sales inputs.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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