Sales Representative
Posted 25 days ago
You'll complete your application on SupportNinja's career site.
About the Role
We are looking for a committed Sales Representative to join an energetic team focused on flexible outsourcing services, including data management, technical assistance, and customer experience. By utilizing advanced AI technology, the organization supports more than 200 clients in improving their performance and scaling their operations. You will operate in a remote capacity based in the Philippines, contributing to a team that values responsiveness and personalized client support. This role is ideal for someone seeking a fast-paced, collaborative environment that prioritizes ongoing training and career development.
Requirements
- You need a minimum of one year of sales experience in either an inbound or outbound capacity, ideally within a contact center.
- You should be highly skilled in outbound sales techniques and experienced in assisting customers via chat, email, and phone.
- You must demonstrate excellent negotiation skills and strong written and verbal communication.
- You should be proficient in navigating diverse software tools, such as CRM platforms.
- You are required to reside in the Philippines and be available for work between 9 AM and 6 PM EST, noting that your shift timings could be adjusted.
Responsibilities
- You will manage sales calls and chat conversations to understand client requirements and support retention.
- You will offer correct details about services and products, finalize agreements, and resolve client questions in a timely manner.
- You will be tasked with recording all communication accurately inside the CRM software.
- You will work with various internal departments to handle issues, forward non-sales matters to the correct teams, and strive to surpass defined performance goals and metrics.
- You will uphold an empathetic and professional demeanor with clients and teammates while adjusting to new workflows through consistent learning.
Benefits & Perks
- You will receive a competitive salary package that includes mandatory government benefits and a retirement plan with employer matching.
- Your compensation includes HMO coverage and life insurance effective from day one.
- You are eligible for paid time off, birthday leave, and performance-based bonus or incentive schemes.
- You will benefit from a referral program, necessary work equipment, and specific programs for professional growth and training.
- Onsite employees are provided with complimentary daily meals.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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