Sales Trainer – Team Lead
Posted 3 hours ago
You'll complete your application on Plateful's career site.
About the Role
This direct-to-consumer enterprise focuses on premium, long-lasting, and non-toxic titanium kitchen equipment. Due to ongoing expansion, a committed Sales Trainer and Team Lead is needed to oversee sales activities and boost group productivity. This position is vital for maintaining a skilled and high-performing sales force capable of delivering superior outcomes within a high-speed e-commerce setting. You will coordinate with the Recovery and Protocol sales divisions. Your focus will be on the professional growth of staff, promoting an environment defined by accountability, persistent education, and individual responsibility. By working alongside current support staff and providing your leadership insights, you will help define the direction of the sales division and ensure the team is prepared to handle changing corporate objectives while upholding elite standards of customer interaction.
Requirements
- Minimum of three years of experience in managing sales teams.
- Minimum of three years of professional experience in sales training, mentorship, or enablement.
- Demonstrated success in building extensive educational curricula, onboarding resources, and sales strategies.
- Strong proficiency in sales performance indicators, including conversion metrics, average order size, and techniques for cross-selling.
- Previous work history in e-commerce, direct-to-consumer markets, or high-value sales settings is highly desired.
- Strong English verbal and written communication abilities, as well as talent in facilitating group sessions.
- Practical leadership capabilities with the ability to convert complex analytics into practical mentoring plans.
- Ability to work night shifts synchronized with US operational hours and availability to work weekends as required.
Responsibilities
- Lead onboarding procedures and provide continuous product and sales education for current and incoming staff.
- Evaluate sales interactions to pinpoint performance deficiencies and deliver specific, one-on-one instruction.
- Organize group meetings, educational workshops, and simulated sales scenarios.
- Manage and refine sales scripts, standard operating procedures, and call reference materials to keep team performance uniform.
- Monitor and evaluate core data points such as conversion percentages, revenue recovery, and average transaction sizes to enhance customer interactions and the management of sales resistance.
- Assist in the integration of new staff and participate in creating repeatable workflows as the division grows, serving as a cooperative leader centered on operational success and high performance.
Benefits & Perks
- A completely remote work environment with the chance to influence a fast-growing sales department.
- Eligibility for paid time off commences after 90 days of uninterrupted service.
- Defined paths for professional advancement and the potential to assume more significant duties as the organization grows.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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