Security Operations Center Manager
Posted 10 hours ago
You'll complete your application on Workstreet's career site.
About the Role
This organization provides managed security and compliance services, assisting firms in upgrading their security infrastructure through automated solutions and professional consultation. The firm focuses on frameworks including GDPR, HIPAA, ISO 27001, and SOC 2, while providing services such as penetration testing, vendor risk oversight, and virtual CISO guidance. By simplifying security operations, the company allows its clients to prioritize growth while maintaining high security and compliance standards. The Security Operations Center Manager is essential to this objective, supervising a 24x7 team that tracks diverse client environments. This leadership role oversees team output, the caliber of incident analysis, and adherence to service standards. Serving as a primary client interface, the manager ensures that security functions are both efficient and synchronized with the compliance strategies of the entities being supported.
Requirements
- Minimum of seven years of work experience in security operations, with at least three years served in a leadership or management position.
- Proven track record of managing teams comprising ten or more analysts, including expertise in scheduling, hiring, and evaluating performance.
- In-depth familiarity with SIEM, WAF, IPS, firewall, and EDR technologies, combined with the capability to perform detailed evaluations of security investigations.
- Proficiency in written and spoken English, including the ability to articulate intricate security events to stakeholders in executive leadership.
- Possession of relevant professional certifications such as GCIA, GCIH, CISM, or CISSP, plus prior background working for a managed security service provider.
- Practical experience using automation resources like SOAR playbooks, PowerShell, or Python, as well as a solid understanding of primary compliance frameworks.
Responsibilities
- Supervise daily activities of a 24x7 monitoring team, including managing shift rotations and handling recruiting, onboarding, and training for analysts.
- Monitor performance metrics regarding client service level agreements and verify the precision and clarity of all escalations before they are shared.
- Manage vital SOC records, such as playbooks and runbooks, and perform post-incident evaluations to foster ongoing operational enhancements.
- Serve as a lead liaison for clients, facilitating service discussions and assisting them with their initial onboarding.
- Work alongside GRC engineers and virtual CISOs to verify that SOC operations align with client compliance needs while pinpointing chances to enhance security automation and tools.
Benefits & Perks
- Access to a defined professional advancement trajectory supported by mentorship and educational resources.
- Financial reimbursement for pre-approved professional development and certification programs related to the position.
- Competitive base compensation supplemented by performance-based bonus structures and recurring merit reviews.
- Opportunities for significant career growth within an early-stage firm and the benefit of a remote-first work environment.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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