Senior AI and MSP Specialist
Posted 11 days ago
You'll complete your application on Manila Recruitment's career site.
About the Role
We are seeking a Senior AI and MSP Specialist to take on a vital leadership role within our artificial intelligence division. In this capacity, you will spearhead technical progress by designing, protecting, and launching bespoke Copilot agents for various clients. You will act as the lead architect, connecting complex enterprise systems with advanced AI to produce secure, scalable, and effective results. This position demands a combination of strategic client consultation and hands-on technical execution, involving duties such as evaluating AI preparedness, conducting governance seminars, and educating client teams on new tools.
Requirements
- You need a minimum of 10 years of professional background in IT, including 3 to 5 years of direct experience with AI and automation technology.
- Expertise in Microsoft 365 administration is mandatory, along with thorough mastery of Microsoft Copilot and Copilot Studio.
- You must have a solid grasp of AI security topics, such as identifying data leakage hazards, and have hands-on experience using Microsoft Purview, sensitivity labels, and DLP.
- Technical proficiency in Entra ID, SharePoint, Teams, and OneDrive is expected.
- You must be able to link agents to various systems using Power Automate and APIs, and possess strong English communication skills for training and workshop settings.
- A degree in Information Technology or Computer Science is preferred, but equivalent work experience is also suitable.
- Backgrounds in MSP environments or proficiency in Microsoft Graph API, Python, or PowerShell are considered significant assets.
Responsibilities
- You will develop and implement client-facing Copilot agents, ensuring they are integrated securely with current business infrastructures.
- Your duties include resolving technical problems autonomously and offering continuous support.
- You will manage the delivery of AI governance sessions, perform readiness evaluations, and train client personnel to support their digital transition.
- As the AI practice leader, you will define best practices, draft comprehensive documentation, and create governance frameworks.
- You will maintain flexibility by supporting the helpdesk team and managing technical support inquiries as operational requirements shift.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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