Senior IT Engineer – MSP, WFH, Benefits
Posted 44 minutes ago
You'll complete your application on RemotePro.ph's career site.
About the Role
An American IT services provider with more than ten years of industry expertise in software engineering, digital marketing, web creation, and managed IT solutions is hiring a Senior IT Engineer. This fully remote position, based in the Philippines, is intended for a seasoned expert prepared to manage client infrastructure and lead operational improvements. You will be joining an established, expanding business that values genuine connections and the consistent delivery of premium services.
Requirements
- Minimum of 5 years of professional IT work, including at least 2 years in a multi-client or Managed Service Provider setting.
- Extensive knowledge of Windows Server 2016-2022, Active Directory, DHCP, DNS, Group Policy, and virtualization tools such as Hyper-V or VMware.
- Proficiency in network concepts such as routing, VLANs, switching, and managing firewalls via Meraki, Fortinet, or SonicWall.
- Strong familiarity with Azure and Microsoft 365.
- Competence in PowerShell scripting and experience utilizing PSA and RMM tools.
- Demonstrated capability for independent remote work, advanced troubleshooting, and team leadership.
Responsibilities
- Act as the lead Tier 3 point of contact for resolving high-level technical challenges regarding networking, servers, cloud environments, and endpoint protection.
- Perform thorough root cause analysis to provide lasting solutions instead of quick fixes.
- Conduct systematic audits of client systems to spot inefficiencies and hazards.
- Develop monitoring, alert systems, and automated workflows to prevent future issues.
- Oversee comprehensive infrastructure initiatives such as network improvements, cloud migrations, and Microsoft 365 implementation.
- Develop and update PowerShell automation scripts.
- Provide guidance and mentorship to less experienced team members.
- Manage professional correspondence with clients.
- Ensure complete and accurate documentation of all technical systems.
Benefits & Perks
- Permanent remote work arrangement.
- Competitive pay with weekly disbursement schedules.
- Health insurance package featuring mental health resources and maternity support.
- Financial stipends for internet and technical hardware.
- Paid time off for vacations.
- Continuous prospects for professional development and advancement.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Technical Carpentry, Production Manager
Jobs360
As the Technical Carpentry Production Manager, you will function as the main technical lead for the production department, acting as the link between remote project planning and hands-on site operations. This role is vital for upholding superior craftsmanship and accuracy in bespoke millwork. You will direct technical drafters and manufacturing personnel, guaranteeing that all products adhere to material quality protocols and deadlines, spanning from the design phase to the completed installation. By supervising technical processes and addressing manufacturing obstacles, you will guarantee fluid operations throughout the product development cycle.
Studio & Administrative Assistant
Assist World
This remote role involves providing wide-ranging operational assistance as the main point of contact for studio communications and overseeing the administrative processes that drive business efficiency. You will function in a fast-paced setting, coordinating scheduling needs, client requests, and marketing duties to facilitate seamless studio functions for clients. This long-term position is designed for an autonomous professional who manages data integrity, supports sales processes through direct outreach, and assists in the expansion of new initiatives, with the potential to increase your workload and duties over time.
Copywriter
SALMON ROBOTICS LIMITED
This organization operates within the fintech sector, utilizing a rural banking license, sophisticated artificial intelligence, and data analytics to offer consumer loans, deposit accounts, and payment services to the Filipino market. The company prioritizes user-friendly product design and continuous service availability to drive financial inclusion. In this copywriter position, you will establish the foundation for the firm's Filipino-language communication strategy, ensuring the brand voice is effectively translated and adapted for regional audiences through close cooperation with the Marketing, Product, and Content departments.