Senior IT, Website Officer
Posted 3 hours ago
You'll complete your application on Twoconnect's career site.
About the Role
A remote Senior IT and Website Officer position is available to assist clients throughout Australia and New Zealand. This role is ideal for a flexible expert who can manage both web content and core IT infrastructure. You will collaborate with venue and marketing leads to provide an optimized digital experience, handling e-commerce site updates while simultaneously managing the organization's internal technical requirements. Your duties will involve both creative digital asset management and technical problem-solving to ensure operational success. You will contribute to maintaining high efficiency within a business focused on building offshore teams, handling tasks ranging from website maintenance to Microsoft 365 oversight and external vendor coordination.
Requirements
- Bachelor's degree in Computer Science, IT, or a comparable discipline.
- Minimum of seven years of experience in IT support, web administration, or digital systems.
- Advanced skills in WordPress and Shopify content management, including license tracking and plugin updates.
- Proficient in Microsoft 365 management, specifically email support and user account maintenance.
- Demonstrated capability to manage projects, handle data security, and resolve technical issues autonomously.
- Strong communication skills for stakeholder engagement.
- Experience with Oracle Opera Cloud PMS or Monday.com is preferred, as is a background in multi-site service or hospitality sectors.
Responsibilities
- Keep WordPress and Shopify sites current by updating events, promotions, menus, and landing pages while verifying mobile responsiveness.
- Regularly observe site health, investigate booking or payment malfunctions, and conduct system check-ups to maintain user experience.
- Administer Microsoft 365, track software licenses, and manage data backup and security procedures.
- Supervise internal systems, address connectivity and access issues, and serve as the liaison for third-party IT vendors to resolve complex problems.
- Maintain website plugins and security certificates with high precision and assist with the implementation of digital conversion tracking tools.
Benefits & Perks
- Full-time, remote working arrangement with a Monday-Friday schedule.
- HMO coverage including two dependents, medical expense reimbursement, and all statutory government benefits.
- Inclusive organizational culture featuring structured professional development, growth coaching, and training initiatives.
- Access to wellness programs, team-building activities, and opportunities to partner with major global organizations.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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