Social and Community Engagement Manager

About the Role

This position focuses on developing and sustaining dynamic digital environments, primarily to assist nonprofit entities and the experts supporting them. Working within a collective, you will play a key role in implementing a strategy designed to cultivate authentic interactions and deliver useful assets. You will have the opportunity to assist impactful organizations on a global scale, ensuring that participants remain involved and well-supported through top-tier communication and professional influence. You will work in a human-centric environment that emphasizes long-term stability and steady progress. This is a 100% remote role that requires seamless collaboration with an international team. By conducting online events, overseeing social platforms, and transforming sophisticated marketing concepts into understandable material, you will connect technical knowledge with the nonprofit sector, thereby enhancing client connections and market visibility.

Requirements

• Between five and ten years of professional background in social media management, community oversight, or client interaction.
• Demonstrated capability to independently design and implement end-to-end engagement plans.
• Superior proficiency in written and spoken English, with the ability to explain intricate topics in an accessible way.
• Strong presentation abilities and technical expertise with Zoom, specifically regarding live Q&A moderation and managing breakout sessions.
• Ability to function as an independent, self-motivated professional within a distributed, global setting.
• Capacity to manage both overarching strategic planning and everyday operational tasks.
• Skilled in utilizing social media management software and tools such as HubSpot.

Responsibilities

• Keep track of social media platforms to spot and act on interaction possibilities while taking part in relevant Reddit threads, LinkedIn communities, and discussion boards to offer professional advice.
• Develop and maintain internal communities that function as primary knowledge bases for nonprofit marketing achievement.
• Lead frequent Zoom meetings, training workshops, and interactive Q&A sessions centered on Google Ad Grants and related services.
• Design and carry out thorough social media content schedules that showcase industry standards, achievement highlights, and leadership expertise.
• Adapt previous webinars, articles, and white papers into new content formats.
• Monitor performance metrics such as participant numbers and event turnout.
• Deliver informative reports and recommendations to management to inform upcoming marketing strategies.

Benefits & Perks

• Competitive compensation package with opportunities for salary advancement based on performance.
• Full home office equipment provided, covering a laptop, headset, camera, and required digital tools.
• Annual allowance of 20 days of paid vacation and 5 days of sick leave.
• Annual allocation of 15 days of paid life leave that may be accrued, with a yearly option for a payout.
• 7 days of paid time off for US holidays, along with a bereavement policy.
• Corporate social responsibility perks, such as volunteer grants and a matching gift program.