Spanish Bilingual BDC Agent – Receptionist
Posted 12 days ago
You'll complete your application on Martin Automotive Group's career site.
About the Role
We are looking for a committed Spanish-speaking Business Development Center Agent and Receptionist to join our virtual team. This position is vital to our mission of providing top-tier customer support throughout our collection of automotive dealerships. You will serve as a key link for our Spanish-speaking clientele, ensuring that every interaction meets our rigorous benchmarks for sales and service quality. This remote role is based in the Philippines, offering a chance to support a reputable automotive organization from a virtual workspace.
Requirements
- You must possess full fluency in both English and Spanish to interact successfully with a wide variety of customers.
- You are expected to work according to United States time zones to match our dealership's active hours.
- Prior work history in a call center is advantageous but not strictly mandatory.
- You need to demonstrate excellent organizational capabilities, maintain a professional attitude, and reliably follow established operational procedures.
Responsibilities
- You will actively pursue new business opportunities to boost sales and improve service satisfaction ratings in line with company goals.
- You will coordinate service appointments, handle client questions, and keep customer information precise and current.
- You will follow directions from the BDC Manager and Sales Management, maintain a professional virtual work environment, and finish all necessary training.
- You will cultivate positive public relations, comply with every rule and regulation described in the employee handbook, and carry out other duties as directed by leadership.
Benefits & Perks
- The organization functions as an Equal Opportunity Employer.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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