Systems Engineer II
Posted 26 days ago
You'll complete your application on Astreya's career site.
About the Role
A global organization is looking for a committed Systems Engineer II to assist with infrastructure oversight and technical assistance. You will provide remote engineering solutions, uphold high-quality endpoint management standards, and facilitate the reliable performance of vital digital systems. The environment fosters innovation and operational efficiency, aiming to turn technology into a competitive advantage. You will work remotely on an 8x5 shift, requiring schedule alignment with US business hours to facilitate cross-time zone collaboration. This position is suited for individuals interested in cultivating professional connections while addressing intricate IT challenges.
Requirements
- You should possess a bachelor's degree from a four-year institution and have between two and five years of relevant work experience.
- You need deep expertise in endpoint management, Microsoft 365 administration, and identity systems such as Entra ID and Active Directory.
- You must demonstrate a thorough grasp of system requirement definitions, verification methods, traceability, and test planning activities.
- You require outstanding communication, organization, and presentation capabilities, coupled with the capacity to solve analytical problems within tight deadlines.
- You must be able to handle complex responsibilities according to established protocols, maintain the physical capability to use a computer, and be available for hours that overlap with the US workday.
Responsibilities
- You will deliver remote Level 2 technical support, encompassing advanced operating system troubleshooting, endpoint policy execution, and MDM configuration.
- You will administer Microsoft 365 environments, specifically Exchange, Teams, SharePoint, and OneDrive, while managing identity lifecycles for Active Directory and Entra ID.
- You will oversee ITSM notifications, support virtual desktop infrastructure, and guarantee endpoint security via patch management.
- You will ensure data integrity in the CMDB, manage asset lifecycles, drive automation to minimize manual labor, and maintain precise documentation.
- You will spearhead problem management for advanced escalations, implement security and data backup best practices, and coordinate effective handoffs with local engineers and internal stakeholders.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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