Tagalog-English Medical Video Interpreter
Posted 1 day ago
You'll complete your application on Expansion International's career site.
About the Role
We are searching for a committed Tagalog-English Medical Video Interpreter for our remote workforce. This position acts as a vital bridge in healthcare settings, delivering precise, thorough, and courteous interpretation between patients and medical staff. You will enable effective communication while upholding strict professional ethics and privacy, ensuring language differences do not affect the standard of care in the US medical sector. You must be ready to thrive in a high-speed setting that values linguistic accuracy and cultural awareness. This role is for experts who are at ease on video and capable of adjusting to changing service workflows and systems. You will receive foundational training and structured assessments to ensure you are ready for live sessions. We are hiring applicants located in Malaysia and the Philippines who can work night shifts synchronized with US Eastern Time.
Requirements
- Demonstrate professional verbal proficiency in Tagalog and English.
- Previous medical interpreting work, formal education, or national credentials like NBCMI or CCHI are beneficial but not mandatory.
- Possess a solid grasp of medical interpretation, which may be gained through informal settings like assisting family.
- Agree to undergo and pass drug and background checks and commit to a night shift schedule.
- Maintain a quiet, secure, and private workspace at home with a locking door and consistent, wired high-speed internet.
- Show technical competency with video meeting software and an openness to adopting new remote tools.
- Display a focus on customer service, sound professional judgment, and a professional on-camera appearance during your entire shift.
Responsibilities
- Deliver high-quality, precise interpretation between Tagalog and English through video or phone channels.
- Facilitate dialogue accurately without leaving out, changing, or adding to what is spoken.
- Uphold rigorous confidentiality and comply with all relevant healthcare privacy rules.
- Show cultural sensitivity by respecting various communication styles and backgrounds while observing professional limits.
- Engage in continuous quality initiatives, coaching, and training to meet performance expectations.
- Complete all mandated foundations training and evaluation processes prior to conducting live interpretation with patients.
Benefits & Perks
- Provision of necessary job equipment.
- Access to professional development and training resources.
- Flexible remote work options.
- Paid time off.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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