Technology Solutions Manager
Posted 12 days ago
You'll complete your application on PuzzleHR's career site.
About the Role
This role serves as a Technology Solutions Manager, functioning as a fractional partner to provide scalable infrastructure and systems support for growing organizations. You will collaborate with executive stakeholders to design, advise on, and oversee the technological framework required to support business growth. As a central figure in technical operations, you are responsible for ensuring the company fully maximizes its existing technology stack.
Requirements
- Possess a comprehensive technical background covering database design, Agile methodologies, ITSM, cybersecurity, and AI.
- Demonstrate proficiency in systems thinking, design methodology, and the ability to innovate solutions based on business requirements.
- Maintain strong written and verbal communication skills, with a track record of meeting deadlines and managing stakeholder expectations.
- Hold a bachelor's degree in a technical discipline or have equivalent professional experience.
- Desired skills include experience with API design and automation, as well as coding proficiency in SQL, VB, Python, or PowerShell.
- Exhibit self-motivation and the ability to succeed both as an independent worker and a team member, with comfort in video conferencing environments.
Responsibilities
- Direct sprint-based initiatives to advance internal and third-party development projects while coordinating cross-functional teams and managing progress reporting.
- Consult with organizational leadership to transform business needs into technical architectural plans.
- Act as the primary point of contact for vendors to refine and improve service delivery.
- Supervise data analysis and software development tasks, while identifying areas for process enhancement and offering technical guidance to colleagues.
- Utilize management reporting tools and assist in maintaining SOC 2 compliance standards.
- Draft internal corporate policies and help manage and resolve technical support requests.
Benefits & Perks
- The organization operates as an equal opportunity employer and offers reasonable workplace adjustments to support individuals with disabilities in fulfilling their job duties.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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