Telesales Representative

About the Role

This global, digital-first educational institution specializes in business and technology programs that are both flexible and tailored to employer requirements. By utilizing artificial intelligence and bespoke career mentorship, the organization helps students globally acquire relevant, practical expertise via online degrees and professional credentials. The model is focused on the student experience, prioritizing career success and financial accessibility through flexible payment plans. As a Telesales Representative, you will work in an energetic, target-driven setting. Serving as a crucial contact point, you will support potential students from the United States and other international regions, navigating them through the process from first inquiry to successful registration. You will be tasked with managing the entire sales lifecycle, contributing to an entity that is redefining the landscape of worldwide education.

Requirements

• Hold a Bachelor’s degree in Marketing, Business Administration, or an equivalent discipline.
• Possess a minimum of three years of background in consultative telephone sales.
• Demonstrate a history of surpassing performance goals within an environment measured by key performance indicators.
• Previous experience within the SaaS, education, or EdTech industries is highly preferred.
• Maintain professional proficiency in written and spoken English.
• Display strong analytical and numerical reasoning capabilities.
• Demonstrate the ability to manage your own productivity and prioritize responsibilities without constant supervision.
• Exhibit advanced problem-solving skills, active listening, and the ability to customize your sales pitch based on the specific aspirations of each learner.

Responsibilities

• Handle a large capacity of incoming and outgoing calls, spending roughly 80% of your daily schedule directly communicating with prospects.
• Manage the full sales process, including qualifying leads, performing thorough consultations, overcoming objections, and securing enrollments.
• Organize and oversee your sales funnel across various channels while ensuring lead response times align with set standards.
• Identify the goals of prospective students to suggest the most appropriate academic programs.
• Maintain persistent follow-up efforts and refine your sales strategy until a final decision is made.
• Strive to surpass personal revenue and registration quotas, participate in sales interaction audits for quality control, and report your progress to the Sales Team Lead.

Benefits & Perks

• Work completely remotely from the Philippines.
• Access a salary package that features stock options and incentives based on performance.
• Participate in ongoing professional growth and educational opportunities within a flexible and encouraging workplace.