Texting Agent
Posted 25 days ago
You'll complete your application on RemodelBoom's career site.
About the Role
This performance-driven organization specializes in generating leads for home improvement professionals specializing in flooring, kitchens, bathrooms, and roofing. By utilizing a pay-per-appointment strategy, the firm allows contractors to pay exclusively for verified bookings, facilitating a scalable service model that eliminates the need for long-term retainers or complicated upfront fees. As a Texting Agent, you are vital to maintaining lead interaction and calendar management, operating within a results-focused culture that emphasizes clear communication and ensuring homeowners are successfully integrated into the sales process.
Requirements
- You must hold C2-level proficiency in written and spoken English to facilitate professional exchanges with U.S.-based clientele.
- You should demonstrate ease when speaking with homeowners and professional associates.
- You need to be proficient in spreadsheet software, including Microsoft Excel or Google Sheets, for tracking purposes.
- You must display reliability, high attention to detail, and the ability to work proactively without constant supervision.
- You are required to provide your own laptop or computer for this role.
- You must be available to work the night shift from 11 pm to 7 am, Monday through Friday, Philippine time.
Responsibilities
- You will initiate and manage SMS interactions with prospective customers to arrange home improvement consultations.
- You will handle various concurrent text conversations while upholding professional communication standards.
- You will execute timely follow-ups on scheduling inquiries and document all responses and lead data.
- You will be tasked with organizing and updating internal spreadsheets and project-related records to facilitate operational efficiency.
- You will assist with daily tasks and maintain open communication channels with internal staff and clients located in the United States to hit scheduling targets.
Benefits & Perks
- You will enjoy a 100% remote working environment.
- You will join a collaborative and engaging team that emphasizes mentorship and continuous career development.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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