Transportation Manager, 3PL
Posted 2 hours ago
You'll complete your application on Manila Recruitment's career site.
About the Role
As a 3PL Transportation Manager, you will oversee parcel shipping workflows throughout a distributed fulfillment network in the United States. This essential position focuses on sustaining peak operational performance by evaluating daily distribution strategies, tracking transit reliability, and handling partnerships with carriers for both an established consumer company and an expanding supply chain services division. You must demonstrate strong autonomy and accuracy, primarily working outside standard US business hours while utilizing digital platforms for constant connectivity. You will excel in a structured environment where you ensure shipment data integrity and proactively address threats to delivery timelines. This role is a core component of the logistics infrastructure, requiring a balance of cost controls, stock management, and client experience goals. It is well-suited for a meticulous individual capable of transforming intricate logistics information into practical business strategies.
Requirements
- You need a minimum of four years of background in supply chain management and direct-to-consumer outbound logistics, specifically involving 3PL environments or multi-client management.
- You must possess advanced technical abilities in Excel, including proficiency with INDEX-MATCH, XLOOKUP, and pivot tables, along with experience using WMS software and NetSuite.
- You should have a comprehensive understanding of parcel carriers such as FedEx and UPS, with specific knowledge of international customs, surcharges, DIM weight, and transit zones.
- Fluent English communication is required to coordinate with various stakeholders across different geographic regions.
- You must have prior experience managing carrier claims, freight audit disputes, and utilizing AI software like ChatGPT or Claude to improve analytical results.
- You must be capable of working independently with little direct overlap with the US Eastern Time zone.
Responsibilities
- You will oversee parcel distribution by evaluating daily logistics, identifying potential issues, and modifying carrier volume projections.
- Your duties include tracking transit effectiveness to ensure adherence to standards, generating and verifying routine shipment analytics, and categorizing unidentified carrier tracking updates.
- You will conduct audits on carrier billing to verify changes against agreements, submit disputes within established timeframes, and oversee claims for late or harmed shipments.
- You will also verify shipping errors for client support tickets, evaluate warehouse packing material usage, and confirm that fulfillment partners comply with carrier assignment and zone optimization protocols.
- You will be responsible for composing data-driven status updates and facilitating communication via Slack and email.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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