VA Team Leader – Remote Team Coaching
Posted 10 hours ago
You'll complete your application on The Doing Co's career site.
About the Role
This position calls for a committed Virtual Assistant Team Lead tasked with supervising the training, output, and professional advancement of remote personnel. You will ensure staff members are effectively prepared to assist global clientele with skill and assurance. Your duties include directing new hires through their introduction, overseeing their transition into client-specific operations, and promoting sustained achievement through organized mentorship and guidance programs. By cultivating a cooperative atmosphere, you will connect internal staff with clients to guarantee uninterrupted operations. You will be instrumental in developing the careers of remote workers, acting as a process-focused leader who enjoys establishing consistent workflows and empowering others to reach their goals. This role involves managing mentorship interactions, planning remote team engagement events, and monitoring performance benchmarks to maintain high quality standards.
Requirements
- Minimum of three to four years of experience leading or mentoring distributed teams, ideally with experience serving clients in the US, UK, or Australia.
- Knowledge of the residential construction sector is preferred.
- Outstanding proficiency in English for both speaking and writing.
- Capable of identifying and resolving issues autonomously.
- Demonstrated ability to construct scalable operational systems with a high degree of precision.
- Skilled in using Google Workspace, Zoom, Google Meet, Loom, and time-tracking platforms such as Jibble.
- Familiarity with project management tools like Asana or Slack.
- Bonus points for experience utilizing AI platforms such as Claude or ChatGPT.
- Available to work Monday through Friday during Australian business hours.
- Residing in the Philippines is preferred for this remote role.
Responsibilities
- Lead orientation meetings and customized training sessions to prepare new assistants for client support.
- Conduct individual weekly guidance sessions for new staff and assign them to peer mentors.
- Track essential metrics such as quality of work, presence, and time logs.
- Create detailed records of coaching sessions and design workflows for performance improvement and issue escalation.
- Collect and analyze survey data to improve the induction process.
- Collaborate with recruitment, HR, and client service departments to ensure service consistency.
- Relay constructive feedback between clients and staff members.
- Organize remote activities designed to increase team morale and connection.
Benefits & Perks
- A full-time remote working arrangement with fixed hours and long-term job security.
- Comprehensive training resources and access to well-defined operational guidelines.
- Eligibility for quarterly and annual bonuses tied to performance outcomes.
- A professional path that allows for growth alongside a scaling organization.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
Similar Jobs
Senior Shopify Plus Developer
Hunt St
We are looking for a Senior Shopify Plus Developer to work remotely from the Philippines. The position centers on advanced storefront development, theme tailoring, and sophisticated integrations, with a commitment to maintaining rigorous technical excellence and meeting project requirements. You will handle diverse client demands, ranging from ongoing operational maintenance and retainer engagements to comprehensive project deployments. You will serve as a primary technical authority, guiding projects through the full lifecycle from early estimation to final launch validation. Your role involves generating reliable projections, addressing technical issues, and ensuring tasks align with established budgets and scopes. Success requires consistent communication with internal teams and leads to manage project hurdles and risks. This role suits an expert developer comfortable in a decentralized agency setting. You are encouraged to use advanced AI development tools as part of our forward-thinking strategy and contribute to internal R&D initiatives. The position blends deep technical execution with project oversight, demanding high-quality coding standards and transparent collaboration with clients and management.
Freelance Website Developer, Graphic Designer
Pramira
We are looking for a multi-talented freelance Web Developer and Graphic Designer to work remotely. This position suits a creative expert who can integrate technical web work with superior visual design. Your main tasks include managing our WordPress presence to keep the site fast, secure, and attractive, while also creating various marketing materials. You will assist multiple departments by delivering custom design solutions that match our standards in the telecommunications and engineering sectors. This role provides great flexibility, as you can organize your own hours within a freelance structure. You will partner with our team to run marketing initiatives, keep branding consistent across all channels, and complete various digital and print production assignments. We need someone who can work autonomously, communicate effectively, and document their hours, making this a great fit for a self-driven person interested in varied project work.
Senior Art Director
Construct Digital
This agency focuses on building data-backed brand stories that produce tangible commercial success. Through a mix of artistic flair and sophisticated technical solutions, the firm drives growth in sales, lead acquisition, and ROI. The service offering includes data analysis, UX design, content marketing, and modern AI integration to optimize engagement and performance. As a Senior Art Director, you will work alongside creative technologists, planners, and strategists to deliver impactful solutions for clients throughout the Asia-Pacific territory. This pivotal position requires a blend of aesthetic leadership, hands-on production, and strategic guidance within an environment that promotes experimentation and continuous workflow improvement.