Virtual Medical Assistant – Mental Health
Posted 22 days ago
You'll complete your application on Ataraxis's career site.
About the Role
A mental health organization is looking for a committed Virtual Medical Assistant to work within their remote team. This full-time role focuses on supporting US-based mental health clinics by acting as a primary liaison between providers and patients. You will contribute to the efficiency of clinical operations by applying your superior organizational capabilities within a dynamic healthcare environment.
Requirements
- Prior work experience in a US behavioral health, mental health, or healthcare setting, preferably within a private practice.
- Expertise using the SimplePractice platform is required.
- Proven knowledge of medical administrative processes, such as claims management, insurance checks, and appointment scheduling.
- Strong verbal and written communication abilities for interacting with patients, plus meticulous attention to sensitive health data privacy.
- Ability to work autonomously in a remote setup with a stable internet connection, a computer, a headset, and a webcam.
- Availability to perform your duties during the client's US time zone.
Responsibilities
- Handle daily administrative duties, including answering patient inquiries via phone and message with a caring and professional demeanor.
- Coordinate and arrange schedules for various therapists and healthcare providers.
- Check patient insurance coverage and eligibility.
- Prepare and file insurance claims using the SimplePractice system.
- Manage and refine patient documentation and assist with the onboarding of new patients.
- Oversee essential forms and collaborate with internal staff and clinicians to maintain smooth front-office performance while offering general administrative aid.
Benefits & Perks
- This role is completely remote, allowing you to perform your job from your own home.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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