Web IT Systems Administrator
Posted 2 days ago
You'll complete your application on Hire Overseas's career site.
About the Role
We are looking for a committed Web IT Systems Administrator to oversee the technical architecture, systems management, and web development needs of a mental health and psychiatric clinic. This position grants you significant autonomy to handle intricate IT systems, guarantee system stability, and improve operational productivity while working remotely. Your contributions will be vital in sustaining our online visibility and refining internal procedures to facilitate excellent patient services. As the lead technical authority, you will manage everything from software maintenance to cybersecurity protocols. You should be capable of operating autonomously in a dynamic setting, addressing technical issues with a proactive mindset, and ensuring a strong, protected infrastructure. This position allows you to apply your technical skills within a healthcare setting to implement sophisticated tools and efficient workflows that support the organization's success.
Requirements
- Demonstrated background in technical operations, systems administration, or IT support, specifically regarding software management.
- Mandatory direct experience administering Zoho applications, including Zoho People, Forms, Workplace, Cliq, Campaigns, and Desk.
- Proven track record of managing and resolving issues within RingCentral environments.
- Expertise in CSS, HTML, and JavaScript to customize and troubleshoot web properties.
- Fundamental knowledge of cybersecurity, including secure account protocols, phishing defense, and multifactor authentication.
- Ability to utilize artificial intelligence tools to create automation workflows while strictly adhering to HIPAA regulations for patient data privacy.
- Excellent documentation and organizational abilities necessary for a remote, independent work environment.
Responsibilities
- Oversee, support, and repair internal IT platforms, email services, and the broader technical infrastructure.
- Administer the entire Zoho ecosystem, covering account oversight, system setups, workflow design, and software integrations.
- Build and update the clinic's website using JavaScript, CSS, and HTML, while managing SSL certificates, DNS settings, hosting, and marketing automation tools.
- Handle RingCentral communication configurations and provide technical assistance for practice management software like eClinicalWorks.
- Supervise referral systems and insurance payer portals, as well as maintain provider listings and social media profiles.
- Prioritize security by scanning for irregular activity, conducting incident response, managing data recovery and backups, and documenting vendor accounts and system settings.
- Facilitate the addition and removal of personnel by controlling system access rights.
Benefits & Perks
- This role is entirely remote, requiring availability during US working hours.
- Salary is paid in USD on a bi-monthly schedule, occurring on the 30th and 15th of every month.
- The package provides holiday observance and paid time off as defined by company guidelines.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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