Wholesale Operations Assistant
Posted 1 month ago
You'll complete your application on Magic, Inc's career site.
About the Role
A dedicated Wholesale Operations Assistant is needed to assist business clients by optimizing key operational processes. This position centers on facilitating efficient wholesale and retail workflows, requiring a professional capable of connecting order management with fulfillment success. You will serve as a primary contact for clients, overseeing vital administrative and operational tasks to facilitate their business growth. You will become part of a fast-paced remote team, delivering high-level support characterized by meticulous attention to detail and proactive resolution of challenges. This role involves utilizing various systems, such as Shopify, Faire, and Market Time, to ensure order accuracy and maintain structured communication. Reporting directly to clients, you will be instrumental in preserving the operational quality of their daily business activities.
Requirements
- You must have a proven grasp of the wholesale industry, specifically regarding importing goods for retail, rather than typical e-commerce experience.
- Proficiency with QuickBooks for invoicing is mandatory, as is prior experience in administrative support and order management.
- You must be adept at using Shopify, Faire, Market Time, and Microsoft 365/Teams.
- Strong analytical and problem-solving abilities, along with the capacity to perform tasks autonomously, are necessary for success.
- High-level organizational and multitasking capabilities across diverse software platforms are essential.
- Technical specifications include a reliable computer with a minimum of 8GB of RAM and an Intel i5 or AMD Ryzen 5 processor, a consistent internet connection of at least 40MBPS, a noise-canceling headset, and a quiet, professional work environment.
- You are required to maintain availability Monday through Friday, 9 AM to 5 PM EDT.
Responsibilities
- You will oversee and handle orders within wholesale and retail channels, verifying their successful progression and addressing potential complications early.
- Your tasks include creating and tracking client and vendor invoices within QuickBooks while ensuring financial records remain precise and current.
- You will communicate with warehouses to verify inventory levels, monitor shipping status, and handle any fulfillment errors or interruptions.
- You are expected to maintain orderly CRM databases, conduct regular follow-ups with clients, and submit consistent updates through the designated interface.
Note: This listing is summarized and paraphrased by WorkNow from a publicly posted role. For the original wording and full details, please refer to the employer's official posting.
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